MS Dynamics integration with ServiceNow

[SravanK11377255]

<p>

Hi everyone,

I have a requirement to integrate MS Dynamics integration with ServiceNow Strategic Portfolio Management (SPM).

Requirement:

If Sales threshold for an oppurtunity in Microsoft Dynamics is > 70 then it should create a demand Automatically in SPM by copying basic oppurtunity details

Any guidance, step-by-step approaches, or documentation on how to fulfill this requirement would be highly appreciated.</p>

[Tanushree Maiti]

Hi @SravanK11377255 

Refer:

Integrate with Microsoft Dynamics

https://www.servicenow.com/docs/r/integrate-applications/integration-hub/microsoft-dynamics-crm-spok...

Microsoft Dynamics CRM Spoke 

Key features

• Conversational AI Experience with:
  • Look up Contacts Subflow Sample
  • Look up Accounts Subflow Sample
  • Look up Opportunities Subflow Sample
  • Look up Leads Subflow Sample
  • Create Lead
• Account Management
  • Create Account
  • Look up Account Details
• Case Management
  • Create Case
  • Look up Case Details
• Contact Management
  • Create Contact
  • Look up Contact Details
• Lead Management
  • Create Lead
  • Look up Lead Details
• Metadata Retrieval
  • Look up Entities
  • Look up Entity Metadata
  • Look up Entity URL
  • Look up Field Choice List
• Opportunity Management
  • Create Opportunity
  • Look up Opportunity Details
• Record Management
  • Create Record
  • Delete Record
  • Look Up Records
  • Update Record
• Bi-directional webhook support
• AI Agents
  • Case Management
  • Record Management
  • Lead Management
  • Opportunity Management
  • Account Management
  • Contact Management