RPA Desktop Design Studio - "Plugin 'Essential Toolkit' could not be downloaded" error

Krishna Chait12
ServiceNow Employee
ServiceNow Employee

Attempting to start the RPA Desktop Design Studio, but encountering the following error: "Plugin 'Essential Toolkit' could not be downloaded. The remote server returned an error (404) Not Found."

Plugin Error.jpg

1 REPLY 1

varadhi
ServiceNow Employee
ServiceNow Employee

Hi

 

1. You should have permission to access the following URLs. If you are unable to access them, please whitelist the URLs. 

 

https://install.service-now.com

https://install.service-now.com/glide/distribution/builds/package/rpa/unpack/

 

2. On a Windows machine, navigate to Region settings, and in the Regional format section, select 'English (United States)

 

Thanks