How to trigger a notification from child approval group to a parent table

How does ServiceNow SPM determine required resources for a project or project task?

Hello ServiceNow Community,I am working with ServiceNow Strategic Portfolio Management (SPM), specifically Project Portfolio Management (PPM) and Resource Management, and I have a question regarding resource determination.My questions are:Does Servic...

Workflow and Domain separation

Hello everyone,I know this is quite a noob question but does workflow bypass the domain separation rule. As I understand if I have a a record on LEVEL_1 domain it should execute LEVEL_1 workflow. However, my record is in LEVEL_1 domain but it the exa...

Integration Spokes

Are these paid or available for free

Handling Array.String in Flow Designer

I am attempting to create an Action with a scripted Step that takes in a String input[ from a list collector], and return two string arrays [Array.String] as output. I have create a script to achieve this and set the output equal to what I want. Howe...

Stage field reflecting as no records display when configuring publish workflow for knowledge base

Hello Team,  I have created one knowledge base "My IT Hub" in knowledge management service now and I need to configure publish and retire workflows two levels1 first level SME and second level knowledge manager I have added the workflow but when I am...

Confusion regarding target object in OnForeignInsert Transform Script

Does target actually point to the referenced table (like sys_user) at runtime in OnForeignInsert?If yes, why does the script editor still suggest fields from the main target table?Is this just a limitation of the editor, or am I misunderstanding some...

how to set value of a journal field?

I have made a custom table which is extended from task table i wanna add some message in work notes which is a journal field i have tried everything setValue,setjournalentry and adding it like a string nothing is working

Are you working with data and application integrations in your current role?

  Whether you configure integrations, connections to systems, manage APIs and credentials, build workflows or oversee data security and transformation, your experience is invaluable.  The ServiceNow Product Lab team is running a short screener to ide...

Getting an error with Atlassian administration spoke

I have configured atlassian administration spoke plugin and while running the subflow getting below error -  com.glide.transform.transformer.exceptions.InvalidPathException: Could not find path in stream: $.data Can someone help with this?

External Content Connector - Sharepoint

When I search in search preview, it displays content from sharepoint. But when I search the same in service portal, it does not show the content from sharepoint. I have created SharePoint Online indexed search and added it to the search source and li...

flow run when chage request time is reached

I want the flow to trigger only once we reach the parent change request start time tigger is based on change task state and assignment group and short description of change is including keyword enable

Some major Difference between Flow and Workflow.

What is Workflow?Workflow (built in the classic Workflow Editor) is the older automation tool in ServiceNow. It uses the Workflow Engine and is represented visually as a diagram with activities like approvals, tasks, timers, and scripts.It has been u...

MRVS (Multi‑Row Variable Set) shows on RITM but not on Catalog Task

I have a Catalog Item with an MRVS (Multi‑Row Variable Set). The MRVS is visible correctly in the RITM (sc_req_item), but it is not showing in the Catalog Task (sc_task).I am using flow all other varibles are visible in catalog task except multi-row ...