RPA unable to connect to windows machine

Maros Gr_ninger
Tera Contributor

Hi All,

 

I have built unattended robot on MID server and it works well when I start process from RPA designer studio.

However when triggering bot process from instance, I get following error:

Failed to login onto the computer, please validate the credentials. Job was canceled.

 

Seems straight forward, that credentials are wrong. However I am using my credentials and I am able to log in with them. I have set up credential set, assigned robot and liked those together via process robot credentials record.

 

In windows I have configured unattended robot and connected it to the instance.

Does anyone have any idea what else it might be?

 

If anyone else is logged to the machine, I get different error:

Another user '************' was already logged on to this computer. Job was canceled.

This is easily fixed by signing off. But to me it looks like it is connecting to correct device because of that.

Anyway, any help or advice would be much appreciated.

 

Maros

8 REPLIES 8

jyotsnaM
Tera Contributor

dd your machine cred. like corp\windowuserid without any @ domian ....& your paasword --add in this format to your bot process 

jyotsnaM
Tera Contributor

Add your machine cred. like corp\windowuserid without any @ domain ....& your password --add in this format to your bot process 

FELIPE VALENCA
Tera Contributor

When creating Windows credentials, you must provide the Domain\Username

You can find this information in the Command Prompt using the command whoami.
FELIPEVALENCA_3-1739560531596.png

Example: NB-999999\userName

FELIPEVALENCA_2-1739560292966.png

 

 




Ram_n Botelho
Tera Contributor

I am having the same issue even getting "whoami" on CMD.

I am using a shared virtual machine.

It works fine when I am the only one logged, but cracks when other users log on Windows.