Unable to connect to Unattended Robot

Jeansantos12
Tera Contributor

Hello everyone,

In ServiceNow RPA, I'm facing an issue when trying to connect the Unattended Robot to my ServiceNow instance.
I can access the instance normally through both the browser and Studio Desktop, but when I try to connect through the Unattended Robot, I get the following error:

"Unable to open connection to the ServiceNow instance due to AMB communication failure."

The most frustrating part is that it was working perfectly just a few hours ago, and suddenly stopped connecting.

Has anyone experienced this issue or knows what could be causing it?
Any help would be appreciated!

Thank you in advance.



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1 REPLY 1

Jeansantos12
Tera Contributor

I figured it out by myself, just restarted the services related to Unattended Robot and the issue was solved.