why i am unable to add approvals using EDIT button? how to fix it ?

[shabbir5]

Hi All,

while we create a new emergency change request , initially the change is Authorize

when we click Authorize , CAB approvals are triggered 

now the approver , clicked on EDIT button available in the Approvals tab , then added a new person and saved the form

why this new user is not adding to the approvals ? what is the reason and how to fix it/

Regards,

Shabbir

[shabbir5]

when i click on edit and add the new approval , then a new record is getting created on the sysapproval_approver table with approver as null and state as not yet requested , 

what is the cause and how to fix ?