Adding a Inbox icon in custom workspace

Rajendar3
Tera Contributor

I have created a new workspace in my PDI , However, I don't see an inbox icon, Could someone help with this?

 

Rajendar3_0-1681407906731.png

@Johns Marokky @nikipatel @Ankur Bawiskar @Community Alums 

 

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Rajendar3 

check this link

How to show inbox module in Agent workspace 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 
As per the solution, it is active only, However I'm not able to see

Rajendar3_0-1681743602832.png

 

@Rajendar3 Does the user/agent has the "awa_agent" role assigned?

Rajendar3
Tera Contributor

@DUGGI 

I have an admin role and added an awa_agent role as well