Time off request in manager workspace

Supriya Mane
Tera Contributor

2 hours ago

When agent request for time off request then it directly reject on request instead of waiting approved or approved.

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Tanushree Maiti
Tera Patron

an hour ago

Hi @Supriya Mane 

 

  • Ensure  if the approver is inactive or active or the group is empty,
  • Set  up valid approver ( check flow and approver logic) 

 

Check this one : https://www.youtube.com/watch?v=sRtnUkV0UR4 , validate ensure nothing configured in your flow.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
How to auto-approve catalog items on a timer, with #ServiceNow Flow Designer
How to auto-approve catalog items on a timer, with #ServiceNow Flow Designer
youtube.com/watch?v=sRtnUkV0UR4
There's no reason why you shouldn't be using Flow Designer for your Catalog Items in ServiceNow. In this episode we cover a basic Flow for Catalog Item, but ALSO how to automatically approve at a time threshold. 📱 SAKON - The Definitive Mobility Management platform integrated into ServiceNow ...
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Supriya Mane
Tera Contributor

an hour ago

It is for manager workspace

 

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