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Time off request in manager workspace

Supriya Mane
Tera Contributor

When agent request for time off request then it directly reject on request instead of waiting approved or approved.

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @Supriya Mane 

 

  • Ensure  if the approver is inactive or active or the group is empty,
  • Set  up valid approver ( check flow and approver logic) 

 

Check this one : https://www.youtube.com/watch?v=sRtnUkV0UR4 , validate ensure nothing configured in your flow.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Supriya Mane
Tera Contributor

It is for manager workspace