Learn how to use your map by pushing map studio data to Workplace Service Delivery LOSN session Q&A

[amrithaanayak]

Learn how to use your map by pushing map studio data to Workplace Service Delivery LOSN session Q&A 

1. Is this available in San Diego or Tokyo?

Indoor Mapping is available for both San Diego and Tokyo. The native mobile experience has a dependency on Tokyo.

2. Is it always needed to go via location directory to do way finding? Is it available in the reservation module so a user can book and check how to get there?

The wayfinding and turn by turn feature was added in the native mobile experience (Tokyo is required) so that users can see directions to get from point A to point B that has been reserved.

3. What s/w to create a map resources to the ServiceNow initially?

You can use autoCAD files, raster files to load floorplans into Studio. Here are some resources:

• Getting started with Indoor mapping project 

• Indoor Mapping Terminology

• Map studio guide

• CAD file guidelines 

• Raster file guidelines

• Integrating an Indoor Map to the WSD configuration

4. Which S/W needs to have to create the spatial information?

The campus creation step during configuration allows you add physical address and the outdoor map will center on that location.

5. Is there Lat/Long information on the Building?

There are no lat/long information, for the spaces to be correctly positioned and at scale you need to make sure the floor plans are at scale to cover the real size of the building outline present on the world map.

6. Once you import the room data from map studio and sync it with WSD, is that data then live in reservation management? 

WSD Data and Indoor mapping data are two parallel data structures. When you do campus to campus mapping, If there is no equivalent resource in WSD a new resource is created which based on configuration made by admin could be marked as non reservable. If a resource exists a reference to indoor mapping location  is created.