Deactivate / Decommission Building that we no longer occupy

Mohammed Unwala
Tera Contributor

Hi there, we have WSD implemented in our instance. Right now we have use case where our facilities team wants to deactive / decommission one of the buildings as it is no longer occupied by our employees . The Active field seems to be read-only.

 

How can I resolve this issue?

3 REPLIES 3

GlideFather
Tera Patron

Hi @Mohammed Unwala,

 

could you possibly explain what is "WSD", what do you mean "facility" which you want to deactivate?

Who are the users trying that - admins or what role?

 

Check for the ACLs (security admin is required), as admin you can check Access analyser.

 

 

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No AI was used in the writing of this post. Pure #GlideFather only

Arvid
ServiceNow Employee

Hello @Mohammed Unwala ,

 

Can you check if the "Space Management" view is available? There is a field called status (wsd_status) that indicates whether a building is active. 

 

Options: Active, future, retired, temporary

 

 

Kind regards,

Arvid

Raj_Esh
Kilo Sage

Hi @Mohammed Unwala 

 

In case if you are not using space management, go directly to the "sn_wsd_core_building" and you can make the building inactive. If it is read only, then you might not have access to the table.

 

Hope it helps.

 

--Raj