Hello,As I was exploring possibility of limiting some busier locations to 1 desk per person bookings, I am surprised there seem no easily configurable option in Reservable Module to limit number of desks booked by 1 person in WSD widget via portal (u...
Hello, we are building a new headquarters and we are getting ready to choose a platform for reserving desks and conference rooms. Curious who is using it and if you would be willing to chat with me about it, I have questions about the experience? Wha...
Hi Team, I am facing a critical issue while importing a CAD file into ServiceNow Map Studio. The import fails with the following error message:"Setup job failed for the following reason: An internal error occurred. Please contact the support"While re...
Hi Team, We are using Workplace Service Delivery (WSD) Reservation Management, and currently whenever a user updates an existing confirmed reservation, the reservation is sent for approval again. Our requirement is to avoid re-approval when only the ...
Hi all,We're on WSD (Zurich) and have Zoom configured as our virtual meeting provider (Zoom Spoke installed but not connected). When users create a reservation through the Reservation portal, the 'Add a Virtual Meeting (Zoom)' appears.However, when ...
Need Show name of the person who booked the space to be default on onload map view itself and username who booked the reservation should be displayed on the map when on load itself. https://www.servicenow.com/docs/bundle/yokohama-employee-service-m...
Hi everyone, We have a requirement in ServiceNow Workplace Service Delivery / Visitor Management and would like to know if there is any out-of-the-box (OOTB) functionality to support it.Our requirement is to enforce a daily visitor capacity per locat...
Hi Everyone,I have a question reg reserved desks display in Map in Now Mobile, basically the reserved desks are appearing as Grey whereas in employee center it is Red so would like to know if this is by design in Service Now or we can make some chang...
Does anyone used android tablet as kiosk for visitor check-in with the locked down so that no other screeen or app is available once the kiosk page is visible? the user is able to open the other apps and also use as a regular tablet. 2nd question is...
Hi Experts, We are seeing an issue in WSD Reservation Management where the Synchronization State moves from "Synchronization enqueued" to "Error". Earlier, this was likely due to users not being part of required AD groups, causing sync failure with E...
Hi Everyone,I am trying to hide the "Facilities Management Integration" section in Workplace Central Workspace. I created a client script and verified that it is executing, but the section is still visible.I also tried hiding all the fields within th...
Under WSD module, user a space record, there is a field named "Occupancy Status". If the capacity of the space is 2 and 2 users are assigned to the that space, then the "Occupancy Status" should be auto-updated to "Occupied". Current this field is no...
Hello Experts , I am trying to create a hierarchical tree-structured filter for a workspace dashboard, which should apply to the reports/visualizations within the dashboard.The filter requirement is as follows:Location (Top level)Expands to Campuses ...
Hi everyone,I’m facing an issue with the Scenario Planning module in Workplace Central and wanted to check if anyone else has experienced this.When I open any scenario, I expect to see the usual views like the floor map, stack plan, etc. However, ins...
We are delivering a sensor solution with occupancy and people count data that we would like to connect to WSD to show live real-time occupancy of office resources. What would be our approach to test this? We have tried the ServcieNow developer instan...