Hello Experts ,I am working with Workspace Reservations and noticed that once the reservation duration is over, the reservation record does not automatically move to the Completed state, nor does it get checked out automatically.My expectation is:Aft...
If a room or space is auto-canceled since someone doesn't check-in, the room is not able to be booked again before the auto-cancelled meetings end time in Outlook. In other words, a cancelled meeting does not clear off the outlook calendar even thoug...
Hi Everyone, I'm facing a weird issue on Workplace case.My client want to deactivate for a choice on State field (Waiting Approval) to prevent the choice show on the list and form view. After deactivating that, I found that in the list view (on ITIL)...
Hello everyone, I would need to make a record (Building and Area) within the 'sn_wsd_core_workplace_location' table inactive but I'm unable to do so due to an OOB ACL (sn_wsd_core_workplace_location.active) which is preventing me to do so ('Active' f...
Hello ServiceNow Community, We have recently cloned our production instance to our development instance, and after re-verifying the changes in DEV, I noticed our Map Studio does not load in our WSD Portal. Our Campus, Building, Floors, and Spaces we...
we are desperate to be able to book meetings that have more frequencies, e.g. "the first" "monday" of every month, or bi-weekly /bi-monthly.... the recurrences are limited to same event weekly or monthly, this isn't practicale if real life.
Within the WSD Location Integration with Picker widget, the 'Location' option displays all Active buildings. I need a filter to only show Active buildings on 1 Campus. I think I've found the part of the widget where it's being filtered, but when I ...
I have a building with 5 floors and all but one of the floors show up when a user searches for available spaces. If I search for space on the problem floor I can see the available spaces in card and schedule view but map doesn't load. If I go to view...
The instance is in the Yokohama version. Where can I find the page loading message to remediate 508 findings? We need to configure the aria-live for the screen reader, Jaws, to read the page loading popup message. Thank you for your help.
Hello,I am currently working with Mobile Agent for WSD Case Management.My client wants a launcher tab for the map view of the building, and then select the floors dynamically. Does anyone know if it is possible to enable it OOO for Mobile Agent?Thank...
Hello,We are currently using Workplace Service Delivery (WSD) and have also activated Workplace Case Management.We have a use case where employees and visitors need to request access and be assigned physical cards/badges. The objective is to manage t...
Experts, Can I have both departments, Cost Center show up in the group by while creating the scenario plan along with neighborhood ?OOB client script only populates one of the allocation type along with NBHD . Is there a reason why both the values (d...
Hello Experts, Is there a way to assign to a new Department to the unallocated spaces from scenario plan ?One of the basic purpose of the scenario plan is to have the ability to assign the unallocated spaces to diff departments without actually setti...
In WSD, for a reservation booking to be made private, we have below three controls1. System property to set which types of booking will be made default private2. System property to override privacy 3. Fields at Building level to set privacy when some...
I am unable to activate a reservable sync configuration record. When I click on the "Activate" UI Action; the record appears to save; but it will not change to activate. I think that I traced the issue down to the "Create or Update Subscriptions for ...
