Hi all, When viewing the Catering request summary in the Employee Center, under additional details, I'm trying to add the Comments in the Selected Items popup. These comments are added to the Requested service items and not visible to the end user. ...
Hi Team, We have requirement to implement WSD integration with Microsoft Outlook Add-ins and we have below query to do the reservation. If I’ll deleted my reservation from WSD, it will be also deleted automatically from my Outlook Calendar ?If I’ll d...
Hi Team, We have requirement to implement WSD to integrate with Microsoft Outlook Add-ins and we have the below query about the bidirectional flow. If reservation is deleted from WSD, it will be also deleted automatically from my Outlook Calendar ? I...
Hello All, We are currently trying to look the possibilities with Workplace Reservation Management. We have different workstations (focused workstation, Macbook dockstation, etc). I was wondering if we can configure extra filters on the WSD OOTB ...
We started receiving complaints this week about how some of our WSD cases are being created. When fulfillers create a case on a backend and fill out all of the information for a ticket and save it, some of the information is being altered when they ...
Hey ServiceNow Community, I have worked on several WSD projects now, and on most projects we use something OOTB called Workplace Profiles. Our plan with this functionality is to attach a space, floor, building, or campus to a profile. When using the ...
Hello,In WSD for the Workplace Calendar Synchronization how does the the sn_wsd_rsvsync_event get created. Looks like there is a Script Include WSDRSEventService with a createEvent method that creates the record but I can't find where its called from...
I wanted to hide the attachment icon and attachment widget on the workplace case submission page for a specific record producer. This is on the workplace service portal. How can I do that?
Dear all,I have a project with WSD visitor management.Our customer will use WSD visitor management with two differents scenarios. The scenario that I am interested in is a visit of a showroom or event that will require a QR code for the guest in orde...
Hi, Sorry I seem to be dropping lots of questions into this community about similar issues! I have created a new campus in WSD for a building with 2 floors (floor 1 and floor 2). CAD files have been uploaded into map studio and imported, view editor ...
We are evaluating WSD Lease Management, but our users need to track all pre-lease activities before a lease record is created.This includes site/building identification, negotiations, due diligence, approvals, and document tracking.Is there any Servi...
Hello Experts,We are reviewing how email notifications work for shared meeting reservations in Workplace Service Delivery (WSD) and wanted to get guidance.Requirement:In our scenario, a meeting reservation can be shared with multiple users. From a pr...
Hi there, we have WSD implemented in our instance. Right now we have use case where our facilities team wants to deactive / decommission one of the buildings as it is no longer occupied by our employees . The Active field seems to be read-only. How c...
It might be the way I'm doing things but when I am creating entries for Buildings, Rooms, Spaces, etc... the Name and Title field stay in sync with each other. I am doing this directly from the table so maybe that plays into it. But what is the poi...
Hello Experts,We are using Workplace Reservation Management and would like to enhance the “My Reservations” page (Employee Center) by displaying an additional column/field called Reservation Type (for example: Desk/ Meeting Room).Currently, the list ...
