Hi everyone, We have a requirement in ServiceNow Workplace Service Delivery / Visitor Management and would like to know if there is any out-of-the-box (OOTB) functionality to support it.Our requirement is to enforce a daily visitor capacity per locat...
Hi Everyone,I have a question reg reserved desks display in Map in Now Mobile, basically the reserved desks are appearing as Grey whereas in employee center it is Red so would like to know if this is by design in Service Now or we can make some chang...
Does anyone used android tablet as kiosk for visitor check-in with the locked down so that no other screeen or app is available once the kiosk page is visible? the user is able to open the other apps and also use as a regular tablet. 2nd question is...
Colors for available and booked Spaces are not correctly displayed in the Map view. Only the default color is displayed
Hi Experts, We are seeing an issue in WSD Reservation Management where the Synchronization State moves from "Synchronization enqueued" to "Error". Earlier, this was likely due to users not being part of required AD groups, causing sync failure with E...
Hi Everyone,I am trying to hide the "Facilities Management Integration" section in Workplace Central Workspace. I created a client script and verified that it is executing, but the section is still visible.I also tried hiding all the fields within th...
Under WSD module, user a space record, there is a field named "Occupancy Status". If the capacity of the space is 2 and 2 users are assigned to the that space, then the "Occupancy Status" should be auto-updated to "Occupied". Current this field is no...
Hello Experts , I am trying to create a hierarchical tree-structured filter for a workspace dashboard, which should apply to the reports/visualizations within the dashboard.The filter requirement is as follows:Location (Top level)Expands to Campuses ...
Hi everyone,I’m facing an issue with the Scenario Planning module in Workplace Central and wanted to check if anyone else has experienced this.When I open any scenario, I expect to see the usual views like the floor map, stack plan, etc. However, ins...
We are delivering a sensor solution with occupancy and people count data that we would like to connect to WSD to show live real-time occupancy of office resources. What would be our approach to test this? We have tried the ServcieNow developer instan...
Problem:The Place Type is not getting updated in the Dev instance after changing the Space Type on a Space record.ReferenceI followed the steps mentioned in the below article:https://www.servicenow.com/community/wsd-blog/creation-of-a-place-types-for...
Hi everyone, I am currently working on WSD, where we have a page displaying highlighted horizontal cards that show space details (as seen in the screenshot). I am trying to implement a similar horizontal card on the homepage (for example, under the ...
I know OOTB that the workplace service activities will only be created in the order you have set in the Workplace Service. I am wondering if you can bypass the order and have them create multiple service tasks/cases at the same time without waiting f...
Hello Experts,We have a requirement to implement group-based location access restrictions in Workplace Service Delivery (WSD).For example:Users belonging to Group A should be able to access and book spaces only in the Gravity building.Users belonging...
Hi Community experts,We have a requirement in Workplace Service Delivery (WSD) where a specific space should only become bookable starting from 15 June 2026. Users should not be able to reserve or book the space before this date.We explored using the...