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Certain users not seeing bookable spaces

I've setup a new campus in WSD which has same settings as pre-existing campuses, only change is different floor plans and spaces. All looks to be setup correctly but I have a couple of users when they go to the booking portal it never shows the floor...

edm123 by Tera Contributor
  • 88 Views
  • 1 replies
  • 0 helpfuls

Resolved! Map View Does Not Load in WSD Portal

Hello ServiceNow Community, We have recently cloned our production instance to our development instance, and after re-verifying the changes in DEV, I noticed our Map Studio does not load in our WSD Portal.  Our Campus, Building, Floors, and Spaces we...

mythNOW_0-1722623146736.png mythNOW_1-1722623279425.png
mythNOW by Tera Expert
  • 2312 Views
  • 7 replies
  • 4 helpfuls

Add a Floorplan in dashboard in WSD

Hi Team, Is there a way we can leverage the dashboard(just like the one Workplace Central) to display a floor plan and a view by filter (like we have in floor map view by Department/Cost Center/neighborhood). The dashboard then drills down in a repor...

mangeshbodh by Tera Contributor
  • 87 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to use the indoor wayfinding function of Indoor Mapping

Hey All, I am currently doing research on workplace service delivery and more precisely on indoor mapping. I would like to know how to use the indoor wayfinding function. Is it possible to choose a precise place on the map of my campus and receive st...

Client Script in a Record Producer for a Reservable Module

Hello, I have created a record producer in my Reservable Module. In this Record Producer I would like to reference some of the reservation data in the client script. Is there any way to reference or access the data gathered in the reservation? I see ...

Identify Special Users on Reservation Map

Hey Everyone,  We have a request from our Safety team, to have a way to identify users via the reservation map who have training in things like First Aid.  I've been looking at options but can't seem to make one work, and was wondering if others have...

cmaleblanc by Tera Contributor
  • 317 Views
  • 2 replies
  • 0 helpfuls

Filtering and limiting spaces on the Multilevel Space Picker

On most of the WSD Service record producers you are able to "Find the space on a floor map". In the record producer page, it opens a popup of the location directory. I found that on the variable which holds the client data and points to the widget, y...

Ali Jubran1 by Tera Contributor
  • 630 Views
  • 2 replies
  • 2 helpfuls