Digital transformation initiatives typically address software and workflows, but physical access systems often remain separate. Badge systems and building access usually operate outside the platforms ...
This blog is a deep dive into the new AI Agent for the November release of the Workplace Service Delivery Now Assist application. Persona: Employee Roles: sn_wsd_core.workplace_user Plugins: Workplace...
This blog is a deep dive into the new Agentic AI features for the December 2025 release of the Workplace Service Delivery (WSD) Store Apps. Plugins: Workplace Core, Workplace Central, Workplace Reserv...
Workplace Service Delivery - What's new in the Dec'25 Release This blog is a deep dive into the new features for the December 2025 Workplace Service Delivery (WSD) Store Apps release. Please note that...
Last month at Microsoft Ignite, Microsoft announced new enhancements to Microsoft Places—and we’re excited to share that ServiceNow Workplace Service Delivery (WSD) is partnering with Microsoft to del...
Workplace Service Delivery – AI Agents September Release This blog is a deep dive into the new Agentic AI features for the September 2025 release of the Workplace Service Delivery (WSD) Store Apps. AI...
As organizations continue refining hybrid work policies, one key question arises: How can we ensure that our workplaces are being used productively and efficiently? A growing number of companies are t...
Workplace Service Delivery - What's new in the July'25 Release This blog is a deep dive into the new features for the July 2025 Workplace Service Delivery (WSD) Store Apps release. Please note that th...
Room Setup Requests (Reservation Management) Forget portals to request or book the meeting rooms. VA asks the right questions and instantly logs a room requests How it works: Trigger: “I need a room s...
Real-World Use Cases from ServiceNow Yokohama Release As organizations strive to deliver seamless workplace experiences, ServiceNow’s Now Assist is redefining how AI can proactively support employees....
This blog is a deep dive into the new Agentic AI features for the May 2025 release of the Workplace Service Delivery (WSD) Store Apps. AI for Workplace Service Delivery – Help Manage Workplace Reserva...
Workplace Service Delivery - What's new in the May'25 Release This blog is a deep dive into the new features for the May 2025 release of the Workplace Service Delivery (WSD) Store Apps. Please note th...
Workplace Service Delivery (WSD) transforms the workplace experience by combining seamless user interactions with smart building administration capabilities to optimize corporate real estate. At Knowl...
Spoiler (Highlight to read)This article is compatible with Indoor Mapping version 1.12.12 and later.This article is compatible with Indoor Mapping version 1.12.12 and later. In addition to this KB Art...
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