ServiceNow Community

Knowledge articles language filter

When creating knowledge articles in ServiceNow, you can select the language if multiple languages are configured in the system. In Norway, some users prefer articles in Norwegian, while others prefer English. However, the Employee Center automaticall...

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On the software discovery model table, the Full version and Version fields are not getting populated

What could cause the Full Version and Version fields to remain empty even when the Discovered Version is available?

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UI policies on variable set

Hi @Ankur BawiskarI have written two ui policies on variable set one to hide two fields on all catalog items , and other two show mandatory fields on all catalog items and this variable set is used by all the catalog items , but when i open the cata...

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in servicenow workflow when catalog task is cancelled then flow it is not moving forward.

in servicenow workflow when catalog task is cancelled then flow it is not moving forward.When catalog task is closed complete or closed incomplete, then only workflow is moving forward.Like to know why the workflow is not moving forward when catalog ...

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risk score removal from work notes when CI is attached to Security incident

Hi,We wanted to remove risk score from the work notes activity when CI is attached to it and promoted to a major security incident , we have tried deactivating the OOB business rules as well , but the risk score is still popping out, is there any ot...

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Missing records while grouping by fields

Number of groups removed from this list by security constraintswhen grouping by fields some records are missing and showing "Number of groups removed from this list by security constraints" when giving specific conditions the records are missing I tr...

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PrivateなApplicationが選択できません

OOTBのNotificationレコードを編集するためにApplicationを変更しようとしたら対象のApplicationが表示されませんでした。なぜでしょうか？また、どうすればこのApplicationを使用できるのでしょうか？

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Digital Product Release - Integrations

Hi all,I gently need some clarifications about DPR integrations: Change Request- I got that each Release can contain more than one CR, but why? I thought just one unique CR was created before Deployment.- All CRs are created before deployment (as in ...

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Resolved! Protection Policyが適用されているレコードは編集できるのか

Zurichで新規作成されたNotificationレコードを編集しようとしたら以下のような文章が表示されて編集ができませんでした。「This item is read-only based on its protection policy.」このレコードを編集する方法はありますか？もしあれば編集方法を教えてください。

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Discovery error

Hi, I have running discovery on PDI but showing the error please help on this.

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Limit visibility of an article field

Good Afternoon, I am hoping to pick the brains of the collective. We would like to add a field on our knowledge article templates called "Internal Handling". Its a field that teams can use to put instructions for our Technical teams and Service Desk...

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Users with empty mail id should not be display in all reference user field

HI Community, I have a requirement, in all form fields (different tables like incident problem change etc) which reference to user table , all catalog variables reference to user table.users with empty email id should not be display.How can we achiev...

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when we click on the ui action placed on case form header, excel should be attached with all the fie

when we click on the ui action placed on case form header, excel should be attached with all the fields in the excel with.csv

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Clone the OOB “Most Viewed Articles” widget, apply a default 90-day time filter, and add a configura

Hi All,We have the reequipment to Clone the OOB “Most Viewed Articles” widget, Currently it shows all the article regardless of time, and shows Most viewed articles. we need to apply a default 90-day time filter, and add a configurable system propert...

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Question about July 31 Transition for Wiz Built Store Apps (Based on Announcement Article)

[Article URL] https://www.servicenow.com/community/secops-articles/announcement-wiz-integration-with-servicenow-secops/ta-p/3325055 Hello, We are contacting you on behalf of our customer, who is reviewing the following community article:"Announceme...

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