ServiceNow Community

Community VS Forum VS customer portal

Like the head, I would like know the difference between Community VS Forum VS customer portal.Text doesn't have any explanation about it and I feel confused. Could somebody help me about this question?Thank you.

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Dynamic Tokens in Project Workspace

Execute operation on script include 'hr_caseOpenRequestFilterUtil' from scope 'Global' was denied.

Hi, We are trying to implement the Employee Center Out of the Box widget, 'My Items' which shows tasks, requests, surveys , and Today's Reservations to our custom portal. We are getting this error: Execute operation on script include 'hr_caseOpenReq...

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New Control Implementation

I have a requirement suppose there is a new regulation coming for an organization and need to create new control objective and also new controls in an organization. Where is the that step in the control lifecycle where control owner needs to set up/c...

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Execute operation on script include 'hr_caseOpenRequestFilterUtil' from scope 'Global' was denied.

Hi, We are trying to implement the Employee Center Out of the Box widget, 'My Items' which shows tasks, requests, surveys , and Today's Reservations to our custom portal. We are getting this error: ErrorExecute operation on script include 'hr_caseO...

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Resolved! How to generate Access Token from the OAuth Token URL for the Grant type client credentials

Hi Team, Could you please provide your support to generate the access token for SCIM integration with the grant type as client credentials in ServiceNow? Please check and provide your inputs. Thanks & RegardsRahul Chander

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Delete condition of decision table records whose answers field value is same

Hi All, In the Decisions table, there are thousands of records. Many of these records have the same answer and the same condition (for example, changerequest.location). If multiple records share the same answer and the same location condition, then ...

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Need to build form with user e signature input

Hi team ,I want to build a catalog item with some fields and signature field , user should fill the form and e sign the form to submit it. Once submitted , pdf should be generated with all variables and signature and should be attached to ritm. Is th...

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how create schedule to trigger notification expiry for due or over due using flow designer

hi, I need a help , how to create the schedule to trigger notification expiry for due or over due using flow designer,how the fetch the record and condition for the day (eg:7 days or 7days overdue) how to calculate those condition. How to trigger the...

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CIS-CSM Exam

Hello and good morning. I will be taking the CIS-CSM exam in the near future. Could anyone please provide details on how the exam is graded. Meaning, if you are asked to select multiple answers, do you need to get all correct to get credit for that q...

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What's the best widget for knowledge articles?

Let me preface this by saying I am NOT a developer at all!We are using Employee Center to build our intranet. For our topic pages, we have built them with a 9/3 container configuration. We tried to put the Topic Content widget in the 3 container, but...

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GlideAggregate on Remote Table

I've created a remote table that queries an external data source, and I want a count of the records that satisfy a specific query. This script returns null:var sections = new GlideAggregate('x_uob15_canvas_adm_st_course_section'); sections.addQuery(...

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Map AD enable value to ServiceNow using LDAP

We're storing the AD admin account data in one of the custom table u_admin and the issue we're facing is when admin account in AD is inactive we're trying to get 'userAccountControl' values from AD and updating same account inactive in u_admin in Ser...

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Making Admin role read only, not the whole instance

Hello, I am trying to provide admin-read-only access to some users in test instance. here's what I tried:-1. Create a Group called "ADMIN-Read Only".2. Add the role "sn_read_only" role to the group.3. Adding the user to the group. But it made the who...

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What is the Enhancement Management process in ServiceNow and what is your practise?

Hi community, I am using Enhancement in SPM. But I am stuck at the overall process, especially on the OOTB state: DraftScopingAwaiting approvalWork in ProgressTesting/QADeploymentClosedHow do you interpret them and how do you use them?

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Delete Action Captured in updateset

In my use case, I created a client script and captured it in the update set as an insert and update action. However, I no longer need that client script. Can I capture the delete action in the same update set? Also, is it considered best practice to ...

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