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Group names showing as "empty"

tulasi8
Tera Contributor

Hi Community,

 

For one of the user in "sys_user"  table group names showing as empty. Can you please let me know the reason for this. @Ankur Bawiskar 

 

Regards,

Tulasi

13 REPLIES 13

Dr Atul G- LNG
Tera Patron

any screenshot? @tulasi8 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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@Dr Atul G- LNG  here is the screenshot 

tulasi8_0-1785925805981.png

 

@tulasi8 

check my below response, may be that group name got cleared and hence it's showing as empty -> check this

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @tulasi8 

It looks like this is more of a data analysis issue. Please check whether the group name exists in the Group table. It might have been removed or left empty, which could be causing the issue.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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