ServiceNow Community

How to Set Custom SC TASK Variable value on RITM Approval List

Need help in setting the first sc_task custom variable (select_approver) value as an approver before the next sctask creation via flow designer.Appreciate the helpThank You

Question

VS Code setup for servicenow

Installation procedure. 1. Install VS code extension – [ sn-scriptsync]. 2. Create a new folder with the name “sn-scriptsync" under Documents directory. 3. Install “ServiceNow Utils” – browser extension in Chrome or Firefox browser...

Article
Multiple Versions
Scoped App Development
Scripting and Coding
Service Portal Development

what is difference between "Key Milestone" and Milestone? has has anyone replaced with toll gates?

Can anyone give me a quick answer on what is difference between "Key Milestone" and Milestone? Appears to be the same as no duration has has anyone replaced with toll gates? thanks much

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Project Portfolio Management

How to hide the Tab in record page in workspace.

Hi All,I am working on a Configurable Workspace page in UI Builder where I have multiple tabs, including a Playbook tab. My requirement is to show the Playbook tab only for users who have a specific role.Role:xyzRequirement:If the logged-in user has ...

Question

Event Management – Correlation Behavior After 7 Days

Hello all,We have a requirement to update Event Management integration so that events should no longer correlate to an existing alert once 7 days have passed since the alert was opened. Instead, a new alert should be created, the previous alert shoul...

Question

Resolved! Need Help Granting User Access to Create and Edit Service Instances Without "service_mapping_admin"

Hello Team,We have a requirement to provide a user with access to create and edit service instances in Service Mapping. The challenge is that the UI actions (buttons) on service map page and the Edit Entry Point section are not accessible unless the ...

Question
Service Mapping

Resolved! OAuth 2.0 error access_denied

I'm getting an Aouth02 error: { "error_description": "access_denied", "error": "server_error" } I set it up according to the instructions, OAuth 2.0 with Inbound REST - ServiceNow Community and it works in lower environments. What could be wrong?erro...

Question

Query about CAD exam cost

Hi Community, I have successfully completed the Application Development Fundamentals On Demand training and now see an option to take the exam.However, when I click the exam link, it asks me to register by paying $300. Could you please confirm whethe...

Question

Custom Greetings setup in virtual agent

I am getting an error message when configuring setup topics.

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Register today for Knowledge 2026 to access Agenda Builder April 7th!

Hello SNUG Members! I am excited to invite you to register for Knowledge 2026! If you have not done so already, register to attend the event to access Agenda Builder on Tuesday, April 7th. If attending, please visit me at the Expo in the commun...

Event

How does the ‘Show Records’ option work in Analytics Hub?

Does it display:The current live records that match the widget conditions,orThe exact set of records captured at the time of the snapshot used to calculate the widget score?For example, I have a widget called ‘Weekly Project Status Trend - Red & Yell...

Question

How to create custom UI actions on the KB article view page?

Hi Community, I'm currently working on customizing the Knowledge Base in ServiceNow and had a question regarding UI Actions on the Knowledge Article view page. Requirement:I want to create a custom UI Action (button) that appears on the Knowledge Art...

Question

ITOM Discovery Best Practices for Windows Servers (9 tips + Flow to Memorize)

1. Authentication and Credential StrategyWindows Discovery relies primarily on WMI over DCOM, with RPC and SMB as supporting components.Best practices:Use a dedicated domain service account.Grant the account local administrator privileges on target s...

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How to add records in a related list with UI builder (declarative action)

Hi all! This guide was mainly made for Utah and Vancouver release, it may not work the same way in future releases. Hopefully ServiceNow makes it easier to accomplish this. Introduction to declarative actionsI will not dwell into how declarative act...

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UI Builder : Next Experience

What are the core tables involved in Cloud Cost Management ?

What are the tables related to cloud cost management ? In which tables can I find data related to cloud expenses, budget, savings, etc ?

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