ServiceNow Community

Embedding ServiceNow Report: How to set CORS policy / SameSite='None'

Hi Community, We are trying to embed a ServiceNow report page inside our web portal. ServiceNow page url looks like https://dev340334.service-now.com/nav_to.do?uri=/sys_report_display.do?sysparm_report_id=bce8e229df30010068c37a0d3df26337 We receive a...

Question

Open filter panel - list on dashboard

When attempting to filter a list on a dashboard in Platform Analytics (Zurich), I see that one of the columns has a button to 'Open panel' to filter the column, but nothing happens when I click it. Is there something I need to configure first for the...

Question

Is there any certification for CSA

I am looking for CSA certification, if any there

Question

How do I add a template and blind copy a user group via Inbound Action?

Hi, I have this inbound action script below: (function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) { // Prep fields var groupSysID = '123456789...

Question

Service Portal Knowledge Base Search is empty until Source is selected

On the Service Portal, when a user searches our Knowledge Base, they sporadically get no results until they select a source. What are some avenues I can look into to see why the initial search does not return any results until a source is selected?

Question
knowledge base
Search
Service Portal
Tokyo

Resolved! Now Assist status of my ticket showing Error.

We are implementing Now Assist for Virtual Agent, I'm currently doing a simple operation to check the status of my ticket but I'm getting an error"You don't have the required access to complete this request. Try another request." I'm Admin on the pla...

Question
Virtual Agent

Workspace List - Row Checkbox - Edit Button - Form Doesn't Populate

When I'm using a Workspace List, click a row's checkbox, then the edit button, a form opens to the right but it doesn't populate with any of the row's data. How do I get the data to populate? ServiceNow version = Yokohama

Question

Managing Digital Interfaces and Integrations in Enterprise Architecture

Interfaces, APIs, microservices, etc. and integrations are crucial parts of the IT fabric. Understanding and cataloging your Interfaces, Integrations and how they interact with your Business Applications is critical. Digital Integration Managemen...

Article

CMDB Health Dashboard, under compliance shows " No Data Job Completed, however there were no CIs"

HI Community, In CMDB Health Dashboard, under compliance it is showing as like this "No data availableJob Completed, however there were no CIs available to evaluate" what does it means? where i need to check this and for other 2 completeness and corr...

Question

Remove approval on the basis of variable choice selection.

I need to Remove the approval on request level when “add” is selected in the variable “Need to do?” question, without changing the Catalog Item Request workflow configuration. How can I do it?

Question

Exporting 100k Records - PAR?

With the switch to Platform Analytics and classic reports being deprecated, how should we plan to schedule an export of 100k records? We need it scheduled to send via email and PAR doesn't let us export to csv.

Question

Highlight Selected Tab in SOW

Hi All, does anyone know how to get control of the top level tabs in Workspace? We are looking to style the "selected" tab but cannot find where we can touch this.Thanks, Jim

Question

SharePoint Online Spoke - Get all list items from a list (Unable to see data)

Hello! I'm using the SharePoint Online Spoke and struggling with the received data. You can see below that it's working because in YELLOW I can see the 3 list items that are in Sharepoint. The PURPLE also appears to be working because if I clic...

Question

Knowledge Management Academy: Past and Future Sessions

The Knowledge Management Academy series will cover getting started, processes, roles, current features, what's new, and how to use platform capabilities such as analytics from a Knowledge Management lens. We'll also cover live Q&A during the s...

Article

How to block catalog submission if portal attachment CSV is invalid?

Hi all,I’m working on a catalog item (Service Portal) that requires users to upload a .csv file using the default portal attachment.I need to:Prevent submission if the attached file is not a .csv or is missing required headers (like batch_ref, origin...

Question