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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
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Community activity

Relationship script partially functioning

Hi all, I have this relationship script I'm having trouble with. It applies to and queries from the sc_task table. The purpose of it is to show related new hire tickets. It works by looking at the employee_number catalog item variable that they all h...

  • Question

Relate the Task table to the sys user has role table

I'm trying to report on the ITIL users who do not have any tasks assigned to them. Trying to use the related list condition of "None"How do I relate Tasks->Assigned to to the sys_user_has_role? 

  • Question

PDI upgrade to zurich patch 1

Hello, everyone, Zurich patch 1 seems available but I'm not able to install it, whether through the developer portal nor the system upgrade management. Any idea ?

  • Question

Live on ServiceNow: [APAC] Get Started with ITOM Visibility

  Ready to accelerate your AI and workflow initiatives? This "Getting Started with ITOM Visibility" webinar reveals how to establish the data foundation necessary for success. Learn how ITOM Visibility empowers you to gain comprehensive visibility i...

  • Event

SNPI - Explore Now Create - Failed

I followed all the steps and I select "Import XML" and attached the XML file that I exported from here: https://nowlearning.service-now.com/nowcreate?id=sp_overview&sp_id=3c6d5430db2490509d7e0114b99619b0But when I select upload, the project does not ...

  • Question

Discovery takes long time to complete on Windows Servers

Hello Experts, We have some windows servers where discovery takes 7-8 hrs to complete. Only error I see in the pattern logs are about SQL Server Cluster commands failing as below. Interestingly if we run discovery from different mid server with same ...

  • Question
  • Discovery
  • Service Mapping

How to fix whereclause issue in Database view table

Hi All,We are facing some issue with wherecluase in database view table.Table not showing any data. kindly let me know what might be the issue over thereon Task record we have field "QA instance"(reference : Assessment Instance). below where clause t...

  • Question

how to make Datalookup Matcher tables available regardless of scopes

Hi All,I would like to make OOB Datalookup Matcher tables available regardless of scopesFor that I did below thing1. allow_tables:dl_problem_priority:dl_u_assignment:dl_u_priority2. tableChoicesScript=AccessMatcherTablesI want to make available this ...

  • Question

Creating a flow in Flow Designer with field values and tasks

Hi, I am looking to get some assistance in Flow Designer when using a field value and completion of demand tasks to perform specific steps. Below is an example. Any assistance you can provide would be appreciated! Field A has the values 1, 2 and 3. W...

  • Question

How to add reCAPTCHA to a catalog item or Record Producer

Hello, everyone!   Basically, in this solution, we will create a hidden field within the catalog item that will be validated as true/yes by a client script and will only allow form submission after validating the reCAPTCHA. Please note that currently...

  • Article

Change Header Background color in Zurich

Hello All,We recently upgraded one of our instance from Xanadu to zurich. We want to change the header background color. Please advise how this can be done.What was done:created record in sys_ux_style and added new colorcreated ux theme record and ad...

  • Question
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