Hi, Agents creating incident using /create_incident in advanced work assignment , Would like to understand which flow is there backend to create INC and map fields? ThanksRoopa

Hi team, I would like to achive below requirement could plz help with it  KPI showing % and list of service offering without incident or request in last 6 months EIther using reporting module or Performance analytics ThanksRoopa

Hi All, We are in plan to make use of catalog builder to give access to catalog owners to builder their own catalog and modify. I have few queries. 1. Can we make any custom field available in catalog builder ?2. As per my understanding we can add va...

Hi all,   We have a requirement to add link in hover text/help text Is that possible....   Thanks

Hi Team,   We would like to enable OOB problem and change management dashboard to all users. Could any one help me with below queries... Want to know is that part of problem and change management plugins (if yes which plug in) or are those part of pe...