how to make Datalookup Matcher tables available regardless of scopes

[chanikya]

Hi All,
I would like to make OOB Datalookup Matcher tables available regardless of scopes
For that I did below thing
1. allow_tables:dl_problem_priority:dl_u_assignment:dl_u_priority

2. tableChoicesScript=AccessMatcherTables

I want to make available this matcher tables to Global, CSM, HR. So how can I do.

Script Include: AccessMatcherTables :

var AccessMatcherTables = Class.create();
AccessMatcherTables.prototype = {
    initialize: function() {},
    process: function() {
        var allowedScopes = ['global', 'sn_customerservice', 'sn_hr_core'];
        var answer = '';
        var answerArr = [];
        if (allowedScopes.length > 0) {
            for (var i = 0; i < allowedScopes.length; i++) {
                var gr = new GlideRecord('sys_db_object');
                gr.addQuery('super_class.name', 'dl_matcher');
                gr.addQuery('sys_scope.scope', allowedScopes[i]);
                gr.query();
                if (gr.next()) {
                    answerArr.push(gr.sys_id.toString());
                }
            }
        }
        answer = answerArr.join(',');
        return answer;
    },
    type: 'AccessMatcherTables'
};

Still No use, OOB matcher tables also not showing for Global also.


any suggestions and help here please

[G Ponsekar]

Hi @chanikya ,

have you checked cross scope access records?

if cross scope access records not present, then you must create a Cross-Scope Access record.

1. Navigate to Cross-Scope Access: In the filter navigator, type sys_cross_scope_access.list.
2. Create a New Record for each scoped application.
   • Source Scope: The scoped application that needs access (e.g., CSM Workspace).
   • Target Scope: Global.
   • Target Type: Table.
   • Target Name: The table from the Global scope that you need access to. In this case, dl_matcher. You can start with dl_matcher and then add more specific tables (dl_problem_priority) if necessary.
   • Operation: Read.
   • Status: Ensure the status is set to Allowed

And in your script include, instead of returning sys_id can you return names and check

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

Thanks, GP

[chanikya]

I did this Cross application scope, but still same issue. no Mather tables are showing.