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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Security Academy: Take more control of your instance with the ServiceNow Security Center Hosted by Abigail Lavadia 10 Feb, 2026 08:00 AM PST Event Details Online SN Exchange: ITOM Academy - Proactive Problem Management & Incident Resolution Leading Practices Hosted by Abigail Lavadia 10 Feb, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Crafting custom dashboards and reports for Now Assist Hosted by Abigail Lavadia 10 Feb, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by Abigail Lavadia 10 Feb, 2026 12:00 PM PST Event Details Online ServiceNow CMDB Data Foundations Workshop: Saskatoon Hosted by Brandie 11 Feb, 2026 07:00 AM PST Event Details Online ServiceNow Exchange: FSM Academy - Configuring Smart Assessment for Field Service Questionnaire Hosted by Abigail Lavadia 11 Feb, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Free Cerification

 Is there any option Now to get a free voucher for ServiceNow? Administrator and Developer?If there are any please let me know. Thanks,Venkat

  • Question

AI Voice Agents Are Here: Autonomous Service That Delights

We're excited to announce that AI Voice Agents are now live on the Now Platform!   AI Voice Agents bring natural, human-like conversations to your customer and employee experiences—answering questions, resolving issues, and completing tasks through v...

  • Article
  • FAQs

A2A Implementation Guide for Genesys Cloud and Service

Dear SNow Community,  I've a requirement to route an incoming voice call on Genesys Cloud to ServiceNow Voice Bot.  Could you please point out to step by step for implementing this functionality?  Note: I have successfully integrated Unified Experien...

  • Question

How can i access Catalog Variables in Process automation Designer

I try to access catalog variables in process automation designer. my trigger in pad is requested item table. my expectation is to use  as activity "get catalog variables" but is not available as default. have anybody a tip how can i access catalog va...

  • Question

Consuming AVRO Files into ServiceNow

Executive Summary ServiceNow does not natively support AVRO file ingestion. Import Sets accept CSV, Excel, XML, and JSON only. However, the problem should not be framed as “how do I get AVRO into ServiceNow?” but rather “where should format transform...

  • blog
  • Architect

Resolved! Display session currency code on catalog item on portal

Hi experts! I am trying to display the session currency code on a catalog item, while the user is filling out the form on Employee Center.The problem is: A user fills out a non-standard request about purchasing something that is not in our service ca...

  • Question

Currency variable in the Service Portal

Here's a nice simple solution to the challenge of allowing multiple currencies in the Service Portal First, set up a couple of fields... Currency -- reference -- fx_currency -- add a default value Amount -- string If you'd like your currency to incl...

  • Article
  • Multiple Versions
  • Service Portal

View rules for Form Widget

Where's the logic for how the form widget utilizes View Rules? Im trying to modify the OOTB approval page. Id like the related ticket's info be displayed via Form widget instead of the OOTB widget. Im able to display the related ticket by replacing t...

  • Question

Create an asset team who can not write to certain fields

We have an asset team who has the asset role.I want another team who has similar roles, but can only read:o Assigned too Serial Numbero Asset Tago Modelo Configuration Itemo Comments I thought I could give this new group asset role and set a client s...

  • Question

How to become a CSA ?

How to do CSA certification and is it enough to enter ServiceNow domain to get hands-on experience and gain more knowledge ?

  • Question
  • Full-Time

how to make changes to related list view in vendor record?

With new related list view visible as side panel instead of tabs at top, ability to change the related list is difficult. Some of the related list like Third Party scores are also now missing. How to update the related list and make it visible ? Chec...

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