Notification Does Not Trigger As Expected

Greetings everyone,Please assist, I have create a notification which I want to trigger when a demand record is created or assigned to field changes. I can't figure out on why the notification only triggers on update but not on insert. Please check th...

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Is it possible to create button on major incident workbench just like view form and resolve?

Hi All, Is there any option to add UI action on MIM just like view form and resolve button. I have created a UI action called send survey but want to be use that button in major incident workbench. Please suggest me if we have any way to achieve this...

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What is Movework and how can we enable it in our instance

Hi all, I want to explore about Movework and its configuration in my personal developer instance.I have tried to find resources but they are little bit complex in comparison to enable in system.Can you please tell me the resource or any path to enabl...

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Unable to publish sub flow

Hello everyone.I'm running into an error while trying to publish a sub flow in in flow designer and I'm unable to proceed. Looking for guidance from anyone who has faced this problem before.  

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Custom Solution

How do we decide between using 'Out-of-the-Box' functionality and building a custom solution?

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Workspace Views - linking to specific dashboard

I am struggling to efficiently use the Workspace views. In this example, I am using the CAM Workspace. Am I able to do the following and if so, how? 1. Link directly to a specific dashboard.The default dashboard appears anytime you link to /now/risk/...

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Data Retention policy implementation - Data Archiving - Learn about this task how to do this .

Data Retention policy implementation - Data Archiving - Learn about this task how to do this .   Practical example i need to do in PDI please explain or any related document on this 

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Price is not populating in the catalog selection page

My product i have created product offering characteristics, once i clicked customize button its characteristic options are showing but not its prices.  

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I wanted to create dasboard as per below screenshot.Has anyone implemented similiar dashboard

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ATF on Australia upgrade failed because of client script not run on the Client Test Runner

I am currently on glide-australia-02-11-2026__patch0-hotfix1-03-16-2026 and have been running some ATF tests that involve Client Scripts to set field mandatory and visibility.However, when the ATF runs using the Client Test Runner, the Client Script ...

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CIS - Data foundation

Hello Everyone,Choose the correct answer with explainationQuestion - A CMDB Administrator needs to prevent duplicate CI creation from import sets that load data into the CMDB from vendor shipment files.How can the Administrator do this?A. Create comp...

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FSM

Hello all,I’m evaluating ServiceNow Field Service Management (FSM), specifically in the context of inventory and parts management for field operations, and would appreciate insights from those with implementation experience.A few areas I’m looking to...

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ServiceNow Database Growth & Record Deletions

We are currently in the process of looking at our database size growth trajectory for our Live instance, and we need to reduce the size down considerably by looking at deletion of records, on top of the archiving rules against the main task tables (i...

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"Add to Update Set" link disappeared

Hi friends! Would you smart guys know why the "Add to update set" link just vanished (after upgrade). I read that could be the disabled Ui Action, but there's no such Ui Action called "Add to Update Set" that I could find. Does anyone know how to sol...

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Issue related to Cascading Filter Platform Analytics

Hi Everyone, I’d really appreciate your guidance on an issue I’m facing while setting up a cascading filter, where Filter B should follow Filter A. Here’s the context: My main table (Incident Reduction) has two fields: Application and Department.The ...

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