Price is not populating in the catalog selection page

YBR
Tera Contributor

My product i have created product offering characteristics, once i clicked customize button its characteristic options are showing but not its prices.

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4 REPLIES 4

KushalT69228766
Tera Contributor

@YBR Did you find the solution for this issue? I am facing the same problem.

MalayanurKR
Mega Guru

@YBR @KushalT69228766 ,

Could we please check whether the specific product offering is already associated with any existing price list, or alternatively add it to the standard price list and verify?

KushalT69228766
Tera Contributor

I have added that specific product offering to an account based price list.

StephenR0086629
Tera Contributor

Price list association is the usual culprit here. The product offering needs to be linked to the correct price list that's active for your context — account-based price lists sometimes don't trigger in the configurator if the account association isn't properly set on the opportunity. Double check the price list effectivity dates too. For sales teams managing complex product catalogs and lead pipelines together, Phonexa keeps that commercial data organized cleanly.