How can I move the help text below?

How can I move the help text below? I changed the catalog builder and this setting applies to all help texts; now all the text is to the side. I need to adjust it and move the text to the bottom.

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How can we hide a specific Subcategory option from the Subcategory choice list on the Incident form

We have a business requirement on the Incident form to hide one specific Subcategory option when the Category is set to Application. Both fields (Category and Subcategory) are standard choice fields on the Incident table.We cannot deactivate this Sub...

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Is it possible change your instructions show up below the question label in ServiceNow?

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Impact of removing sn_hr_core.admin role from admin

Hello,Is there any known issue or platform impact if we try to remove or restrict sn_hr_core.admin from users having the admin role?

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In Flow Designer - Catalog Item name is showing twice in the 'Get Catalog Variables Action' step

In Flow Designer -  Catalog Item name is showing twice in the 'Get Catalog Variables Action' step like below Under Actions -  Get Catalog Variables from Digital Services Access request from Digital Services Access Request  catalog Item name - Digital...

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Advanced Filtering Conditions on Reports

Hi Everyone!In the Workplace Reservation (WSD) table, some reservation records created via integration are being generated with an incorrect Subject value. Specifically, the Subject is populated as Requested for User's Last name , first nameTo identi...

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Performance Analytics Breakdown Relations not working

I've created an Automated Indicator for Daily New Calls. I've created 2 breakdowns:Site Agent: the elements are the desk agents. I'm able to see each agent with their number of calls.Hour of Day: this is a scripted breakdown using a bucket group. Thi...

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How does the flow context relationship is working?

Hi Community,I am looking for a deep-dive technical explanation or official documentation regarding the lifecycle relationship between a Parent Flow and an Asynchronous Subflow.The Scenario:A Parent Flow calls a Subflow.The "Wait for completion" chec...

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Real time or near real time character counter on catalog item html field

I am trying to implement a solution where on a catalog item there is html field. Users have to fill atleast 300 characters of it. Now I have a requirement where as user types number of characters left is counted and displayed to user.  

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How to get Base64Binary format of attachment

Hello Experts, I need to send a ServiceNow record attachment to a third-party document API. This API only accepts data in base64Binary format. Is there a method available to retrieve the binary content of an attachment and then convert it into base64...

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RITM to SCTASK attachment copy – duplicates and email attachments corrupted

Good day, everyone. I hope you're all doing well.I am trying to copy attachments from RITM to SCTASK using a Business Rule on sys_attachment (after insert).Flow:- User uploads files in portal → RITM created- User sends additional attachments via emai...

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Validation on Date/Time field for user profile timezone On submission

Hi all,I have added date/time field in one of my form in service portal.I want to validate on submission of request.( Due to some restrictions I cant use script include and business rule) I have set my user profile timezone to NYT.  When I add value ...

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Configuration for custom table to get record creation in that table captured in update set

How do I get creation of a record in my custom table get captured in the update set?is there any configuration for that?

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To Hide Filter condition only on the list view of a module

Hi All, Can any one help me with the solution for to hide filter condition for a particular module list view? I have tried to hide it using list control but is is hiding Magnifying search glass and filter as well. My requirement is only to hide the c...

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