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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Chicago SNUG Hosted by Alison Thornton 15 Dec, 2025 09:30 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

how to create or see the investment portal

Hello all,   What role is required to view the investment portal? The docs indicate that the Create an investment board (servicenow.com) it_project_manager or it_project_user is required to create the investment board, but what if we want users to ac...

  • Question

Complete assessments after due date

I recently sent out application health assessments using the assessments framework in ServiceNow. I gave people 3 weeks to respond. Should have been long enough. Alas, I had about 5 people with in-progress assessments that did not complete them befor...

  • Question
  • apm
  • assessments

Business and Technical Management services

Can someone please tell me what is the appropriate way to connect Business Services to incidents and changes?  We are implementing CMDB and EA modules.  We already have ITSM and SAM in place.  I am trying to figure out the best way to develop insight...

  • Question

redirect from service portal item

How to redirect customers from a service portal to another site? In CSM portal, when customer tries to open an item/record producer(ex: "Hardware Order"), instead of opening form, can we redirect to another site?How can this be achieved?

  • Question

How to access the Now Create Portal

Good afternoon - I am having a difficult time finding the 'Welcome to Now Create' portal. The ServiceNow documentation is giving me this link (learning.service-now.com/nowcreate), but it takes me to 'best practices' and is not what I am looking for. ...

  • Question

Resolved! UI Builder: "Primary button clicked" handler doesn't update record

Hey guys! I have a problem with updating the state of a record from a specific table in our instance. It should be dynamic, since there are various cards (in a "Carousel"), so there are various cards which have their own buttons.  Here comes a screen...

  • Question

Issue Type ID not populating

Hello,  I’m working on a bi-directional integration between JIRA and ServiceNow. I have successfully created the Credentials and Connections. However, when I create a flow in my Office instance, the Project ID is populated, but the Issue Type ID is n...

  • Question

Resolved! My requests search is not working - ESC Portal

Hi everyone, hope you are doing well! The search functionality on the My requests tab on Employee Center Core is not working. The widget should be: My RequestsWhenever I try to seach for a number or a key word it always returns "Search didn't match a...

  • Question
  • Case and Knowledge Management
  • Employee Service Center
  • Human Resources Service Delivery

Resolved! Not able to trigger notification for KM retire approval

Hi Team, When I click on Publish UI Action then state goes to Reveiw and it sends a notification to approver to approve it. there is a out of box notification (KM: Approve article for publishing) for this but i don see any notification sent when i cl...

  • Question
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