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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 4 Mar, 2026 07:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 4 Mar, 2026 07:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 4 Mar, 2026 07:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 4 Mar, 2026 07:30 AM PST Event Details Online Calgary Learning Lab: Autonomous IT Workshop: Your Roadmap to Zero Hosted by Amanda Martinez 4 Mar, 2026 07:30 AM PST Event Details Online Calgary Learning Lab: Autonomous IT Workshop: Your Roadmap to Zero Hosted by Amanda Martinez 4 Mar, 2026 07:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! HRSD - generic lookup table

I have a requirement for a custom multi-select field to be added to a table that extends HR case (sn_hr_core_case).  I can use the List data type but would need a table to store the choices.  I took a look at the tables that came with HRSD applicatio...

  • Question
  • Case and Knowledge Management
  • Human Resources Service Delivery

The Generic Look Up table

The Generic Look up TableAs an implementer, I was often asked to add new fields to the HR case tables so that specific information could be used for reporting and automation, but the values also needed to be easily updated.  ServiceNow provides many ...

  • blog

HAM Professional Installation

Good day, I successfully installed HAM professional plugin on my organisation Dev instance including Hardware Asset Workspace. Although installation was successful when I go to Application Navigator the Hardware Asset module does not appear. All requ...

  • Question

CSDM Quiz

Hi All,Pls help me out with correct answers. From which of the following can the Managed by group be configured and synchronized to the underlying group or class of Configuration Items (CIs)? (Choose 2 Answers)a. Business Service Offeringsb. Business...

  • Question

user avatar needs to display along with user information

Hi All,I am new to UI builder. We are building the custom workspace. in list view beside to user name the user's avatar also needs to display. Like it should be combination of users avatar and username. so kindly provide any idea to achieve this  

  • Question

Resolved! change number of items returned in SOW go to data view

Currently when we click on the number of incidents or tasks assigned to me or my groups or some other visualization, it opens the list of items below the dashboard, however it appears to be defaulting to only 10 items, how do I increase this to 20 or...

  • Question

SAM Pro Entitlement Import - Ignore Status

Hi Community, I’m trying to understand how the “Ignored” status is set within SAM Pro, specifically in the Entitlement Import process. I regularly see entitlements marked as “Needs Review,” but I’m unclear on how or when an entitlement is assigned th...

  • Question
  • entitlement import
  • Entitlements
  • import
  • SAM Pro

SAM Pro MLS Import -Large File

We are trying to import MLS, which is an extremely large file, and unfortunately, there are size limitations in SAM Pro.Our base licenses have been purchased throughout many prior years. What is the best approach? Any guidance would be appreciated. T...

  • Question

Cost per Ticket

The average expense pertaining to each ticket. 

  • Question

Resolved! System UI - UI Scripts - ATF Custom UI Step Config

Hello - This might be an old question, but trying to get some answers or is there any workarounds for this. I am trying to keep the common library of functions in one place, and want to use inside my custom UI step config definitions, instead maintai...

  • Question

Resolved! Can't Link a Product Offering to a Category

Hi all,I have recently installed Sales & Order Management, and I am working on a POC, while following the documentation and some training in nowlearning I stumbled upon an issue.I created a Resource Specification, then a Product Specification and the...

  • Question

CMDB Workspace Widget accessibility

In CMDB Workspace Home page-we need to restrict Important actions, CMDB health, Total CIs widget to CMDB Admin role only.Also In quick links (Create CI, Relationship health dashboard, Unified Map) to cmdb admins only. How we can achieve this ?

  • Question

FSM My Tasks List

Hello everyone, I'm modifying the views in the FSM portal. I need to change the name "Company" to "Client" and a couple of other names. The issue is that they want the label changes to only affect the fsmcp and fsmcp_agent views, not the entire table...

  • Question

How to restrict updates on “Closed” Incidents in ITSM?

SpoilerHello Community, We have a requirement in ITSM where once an Incident record is moved to the Closed state, it should become read‑only for all users except Administrators. Currently, users can still update fields after closure, which is causing...

  • Question
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