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The ServiceNow MVP Class of 2026Introducing the 2026 ServiceNow MVPsThe 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community!Meet the MVPs!What`s NewPopular PostsMoreThe latest in CommunityPosted by Juergen LindnerIntroducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works.Today, AI finally cloc...Read MorePosted by jordancbaronWant to win a trip to K26? Lift Off to Knowledge Has Launched!Lift Off to Knowledge ...Read MorePosted by jordancbaronLock In Your Spot at Knowledge and CreatorCon 2026!Hey there, ServiceNow Community! Knowledge and Creator...Read MorePosted by jordancbaronWhy ServiceNow's Government Forum 2026 Should Be on Your CalendarIf you work in governm...Read MorePosted by jordancbaronMissed Community Week? Catch up here!The Community Week Agenda Breakdown Get ready for a week packed with
livestreams, p...Read MorePosted by jordancbaronThe Content Archive: Leveling Up Your Content Creation with the ServiceNow CommunityHey there, ServiceNow ...Read MorePosted by ServiceNow Unlock your Skills with ServiceNow University & Professor IdrisMeet Professor Idris -...Read MorePosted by laurenmcmanZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePosted by Earl DuqueServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!The ServiceNow Develop...Read MorePosted by laurenmcmanPodcast: Break Point - Build Agents Have Entered the Chat!Welcome to Break Point...Read MorePopular PostsPosted by patrickdecaDoes business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsJuhi PoddarSpecialistJuhi Poddar MVP 2026: My Community PowerThe ServiceNow Community has been an integral part of my professional
journey. What...Read MoreIts_AzarSpecialistStop Blaming Performance — Start Fixing Your Business RulesLet’s talk about somet...Read MoreIts_AzarSpecialistnow assist greyed outIm not able to interact with now assist, its greyed out Read MoreIts_AzarSpecialistVirtual agent chat to display agent topicsHi all, i have created an aagent in agent studio, and i want to use that
in virtual...Read MorePrasanna_PatilSpecialistHow to capture encrpted data on incident for non itil userHello Team, We have bu...Read Moreprerna_shSpecialistVirtual Agent Custom TopicHello Everyone,I’m trying to raise a catalog request using a custom
topic I created...Read MoreIts_AzarSpecialistIntroducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.Hello Everyone,I’m trying to raise a catalog request using a custom
topic I created...Read MoreIts_AzarSpecialistUnderstanding Field Styling in ServiceNow: Forms vs ListsField styling in Servi...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsOnlineServiceNow Exchange: AI Academy - AI Voice Agents - From First Look to First CallHosted by ServiceNow 3 Mar, 202608:30 AM PSTEvent DetailsOnlineOrder-to-Cash Exception & Dispute Management Webinar | 03/03/26Hosted by Karen Canavan3 Mar, 202609:00 AM PSTEvent DetailsOnlineServiceNow Exchange: The future of AIOps with Autonomous Alert ManagementHosted by ServiceNow 3 Mar, 202609:00 AM PSTEvent DetailsOnlineServiceNow Exchange: Platform Academy - Introducing Voice Agent for MobileHosted by ServiceNow 3 Mar, 202610:00 AM PSTEvent DetailsOnlineServiceNow Exchange: ServiceNow Impact Office HoursHosted by ServiceNow 3 Mar, 202610:00 AM PSTEvent DetailsOnlineWellness In The Workplace: Navigating Burnout and Finding StillnessHosted by jasminecole3 Mar, 202610:00 AM PSTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
Note: This use case - we implemented on 2023. Still if it helps to any team or person, this blog is for you. Use Case: Need a "Copy" button to be enabled in test management record. "Copy" button will copy all details including T...
When a user opens an incident ticket in the Service Operations Workspace, and when incident caller is VIP, a banner message should appear at the top of the incident form displaying:"ATTENTION: This is a VIP Caller." Please help me with this requireme...
Can anyone advise on a question that has me scratching my head - my company has recently started using service catalog and request management. The "users" want to be able to send emails from within catalog tasks. On incident and change forms they wo...
Hello Everybody, I need to hide the “Closed Skipped” state choice on the RITM form.Will hiding it at the form level affect historical records that already have this state?I tried a UI Policy with g_form.removeOption('state', 7);. It hides the option,...
Hi All,We've enabled Now assist on VA. We are facing one issue where NAVA is repeatedly giving "All done! Is there anything else I can help you with?" even if user replies no. If user replies no then it should end the conversation. How can achieve t...
Is there a way to suppress the name/avatar of an agent leaving a comment on an HR case? When users view customer visible comments on the Employee Center in their My Requests widget or when users receive an email with comments left on an HR Case, the ...
As the Cloud Dimensions CMDB administrator, using the Duplicate CI Remediator wizard (De-duplication tasks), remediate the duplicate Windows Server CI found on the de-duplication task list to meet the following requirements: Solution: From the Window...
Hi,I was working on SPM module and wanted to implement request change for demand and project.I can see the approval field on Request change form but could not find any flow attached to it.Is there any process/documentation related to it?Once the Requ...
Is there a way I can add more than one Impacted Locations to the same Incident?Apparently, I cannot add more than one location to the "Impacted Location" field on a ServiceNow Incident ticket. Is there a workaround or alternative solution for that?
Hi guys, Is there someone that have some experience with the Field Service Module? With the Istanbul release ServiceNow, introduced a new functionality within the module:PDF summary for work ordersCreate a PDF for a work order that includes a s...
I'm having an issue explaining in layman terms why service now chose to apply hardware status of stolen out of the box for missing/absent assets in asset/cmdb. I have supplied the breakdown of how asset state and substate relate to hardware status bu...
Hi Community,I need your support regarding an issue in SMP where Operational Resource Assignments are moving from "Approved" to "Pending" after the weekly timecard submission.Thanks,Reshma
Hi Experts,I would like to understand if there is any OOB or recommended custom integration approach in ServiceNow Security Operations to identify phishing emails from a shared/group mailbox.Scenario:The security team maintains a single shared mailbo...
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