ServiceNow Community

How to make a Subcategory dependent on a category in catalog item?

Hi All,we have Category and Subcategory variables, Select Box type variables in catalog item. I want to make a subcategories choices dependent on category choices. How do I achieve this? Please refer below screenshots.

Question

survey

i have a catalog order guide named psra certificate request which when requested generates four ritm for security, vendor,privacy,software so i have a survey and trigger condition is when states changes to closed complete and item is psra certificate...

Question

CAD

Which one of the following is NOT a purpose of application scoping?(select 2 options)Provide a way of tracking the user who developed an applicationProvide controls for how scripts from another scope can alter tables in a scoped applicationProvide a ...

Question

CAD

What are some of the benefits of extending an existing table such as the Task table when creating a new application?Use existing fields with no modifications.Existing logic from the parent table will be automatically applied to the new table.You can ...

Question

How to raise catlog item request through VA ?

Currenlty customer is using 60-70 catalog items , how to make sure that all catalog tem request an be raised through the VA ? What would the easiest way to do it ? Which ITSM pre-build topic I should use for it ?

Question
rren

Unable to find voucher codes in Now learining

I am trying to find voucher codes which I already got in Now Learning. It's showing that I am locked out of NowSupport. Where can I find my Voucher codes ?

Question

How to prepare for servicenow admin Job?

Hi All,I am new to servicenow and please help me with the process of preparing for the jobs and help me if there are any recent topics that I should focus more on.

Question

Resolved! How to see the list of incident which are active every week

Hi All, I would like to know the trend of list of active incidents every week by using PA. I have been informed form SNOW HI team that this can be achieved by Performance Analytics and standalone reports can't support this as it requires the history ...

Question
Dashboard
Performance Analytics
Reporting

CAD

How must Application Access be configured to prevent all other private application scopes from creating configuration records on an application's data tables?Set the Accessible from field value to All application scopes and de-select the Can create o...

Question

Hide the tooltips displayed in the fields shown in Dotwalk

Dear Experts,The fields displayed in DotWalk show tooltips OOTB.We are not using the hint feature.Is there a way to hide these tooltips?Thank you in advance.

Question

Regulatory Change Management ServiceNow: A Practical Guide to Staying Ahead of Global Regulations

Keeping up with thousands of new and updated regulations each year feels impossible without the right system. If you work in a highly regulated industry, you know the stakes. Miss an update, and you face audit findings, delays, and real business risk...

Article

Resolved! can some on help me out com.snc.procurement is this plugin is paid or free?

We are planning to work on the Asset management project and needs to to know com.snc.procurement plugin in servicenow is free or paid plugin. can anyone help me out i was not able to get the clarity from our community as the answers were biased.Than...

Question

Resolved! CAD

Which of the following is NOT supported by Flow Designer?Use Delegated DeveloperCall a subflow from a flowTest a flow with rollbackRun a flow from a MetricBase Trigger

Question

AI Agents - Implementation Guides Now Available on Now Create!

We're delighted to announce five brand new assets designed to help you implement AI agents in your organization. These guides are written by ServiceNow experts with real-world experience in implementing our products. To help navigate the leading-ed...

Article

creating a basic portal

so im trying to practice on portals and i created a new portal. the thing is, im using the index page for service portal but then im unable to add my tagline and the rest under quick setup. Question is, is it because im using the index page and i can...

Question