Platform Analytics List Visualization Error: "Cannot read property 'internalType' from undefined" a
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an hour ago
Hi Team,
We are experiencing an issue with a Platform Analytics List visualization after upgrading to Zurich Patch 12 W34.
Error:
"Can't display this list"
"List controller data broker transform error: Cannot read property 'internalType' from undefined"
Environment:
- ServiceNow Zurich Patch 12 W34
- Platform Analytics Dashboard
- Data Source: Requested Item [sc_req_item]
What we have observed:
- The issue started after the Zurich Patch 12 W34 upgrade.
- The data source preview loads successfully and displays records.
- When editing/configuring the data source, the list displays correctly.
- The error only occurs when rendering the List visualization on the dashboard.
- I impersonated the affected user and received the same error.
- I also impersonated an admin user and received the same error.
- The sc_req_item table is accessible and returns records successfully.
- This does not appear to be an ACL, role, or data access issue because administrators experience the same behavior.
- The issue seems to occur only in the visualization rendering layer.
Has anyone encountered this specific "Cannot read property 'internalType' from undefined" error in Platform Analytics after a Zurich upgrade or patch?
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