Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1026882members
2987640posts
Three days can change everything. Join us at Knowledge 2026 and put AI to work for you. Register now
Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Certifications at Risk: Why Data Foundations Can’t Be Ignored ServiceNow has introdu... Read More RohitGeorgV Specialist Sent emails in Activity Stream A survey email is sent to the user after incident closure, but it doesn’t appear in... Read More RohitGeorgV Specialist Servicenow announcement I have configured this announcement but this is not showing in the portal. But in pdi it worked. Are we ... Read More RohitGeorgV Specialist how to enable language localization for servicenow announcements How to translate annou... Read More RohitGeorgV Specialist Announcements How to create moving banner announcements and the static ones       Read More Its_Azar Specialist Why current.update() Is Breaking Your ServiceNow Implementation (And You Don’t Realize It) Recently, I ran into a... Read More RohitGeorgV Specialist Catalog item categories I have removed 'Sketch' from Catalog items for this category and is captured in update set but while mov... Read More Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online May 1st First Friday's Session Hosted by JenniferG 1 May, 2026 08:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Understanding Financial Statements Hosted by jasminecole 1 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: [EMEA] Software Asset Management Office Hours Hosted by HariomS35974003 5 May, 2026 12:00 AM PDT Event Details Online Register today for Knowledge 2026 to access Agenda Builder on April 7th! Hosted by tracyo_brien 5 May–7 May, 2026 07:00 AM PDT Event Details Online Register today for Knowledge 2026 to access Agenda Builder April 7th! Hosted by tracyo_brien 5 May–7 May, 2026 07:00 AM PDT Event Details Online Register today to for Knowledge 2026 to access Agenda Builder April 7th! Hosted by tracyo_brien 5 May–7 May, 2026 07:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Decision Types in ACLs

Hi everyone,I’m working with ACLs on a custom table and noticed unexpected behavior when switching the Decision Type.When I configure the ACL with Decision Type = "Allow if", it works correctly based on the condition I’ve defined.However, when I chan...

  • Question

Resolved! Configurable Workspace: How to link a new layout to a record?

I created a new workspace experience over the app engine studio. Within the workspace I use the default page for a record. After my first tests I saw, that the workspace is using different form layouts. Is there a way to link a defined form layout to...

  • Question
  • Workspace : Next Experience

workplace reservation approval

found a lot of posts on this topic but no robust solution so trying again hi communityI am trying to setup workplace reservation approval and want to make "managed by" and "managed by group" on Room record to approve the room reservation.I created a ...

  • Question

How to Report on ITIL License Usage vs Inactive Users (30/60/90 Days)

Hello Experts, I’m looking for guidance on creating a report (or dashboard) to analyze ITIL license usage efficiency. Identify users assigned an ITIL licenseCompare this against user login activitySpecifically highlight users who:Have not logged in f...

  • Question

one email notification instead of different emails

Hi,I have a requirement which is, Please merge all email notification for when a case is assigned in one email notification instead of different emails for each team.In the filter, user "not any of" so teams receive these notification by default with...

  • Question

What is a Service Request in ITSM?

When you speak about IT Service Management or ITSM solutions, you refer to the maintenance and structuring of an organization’s IT services. ITSM delivers well-designed assistance to the end-user. When you talk about Service Request in ITSM, it refer...

  • Article
  • Enterprise Asset Management

Email Client Template Attachments

What is the process to send an email with attachments using Email Client Templates, ensuring that the attachments are visible while composing the email?The attachments are configured in the Email Client Template so that when the template is selected ...

  • Question

Resolved! Issue with HTML field – users can’t update values (Zurich release)

Hi everyone,I’m facing an issue with an HTML-type field in one of my tables. Non-admin users — who have access to the table and its fields — are unable to insert values into this field when creating a new record, or update it in existing records.At f...

  • Question
  • ACL
  • field
  • html

How to configure MRVS when submitting catalog items using a script.

I need to submit a large number of catalog items for testing purposes.I tried submitting them using a flow, but I couldn't set the lookup variables for the selection boxes, so I gave up.I thought I could submit them using a script, but I'm having tro...

  • Question

Adding Risk Response types in the Risk Workspave

We are currently in the process of aligning the risk lifecycle process in the Risk Workspace to our organisation's risk strategy and policy.  In the risk response types, we have amended the existing 4 in the system from:  Accept AvoidMitigate Transfe...

  • Question
  • Integrated Risk Management (IRM)
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now