Issues with Developer and PDI

Is anyone having issues accessing either their PDI or https://developer.servicenow.com/?I am unable to even log into the developer site.I have a blank screen When I access my PDI it is hibernating and when I select  "sign in" I am taken back to the b...

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Dynamic Filter

I am trying to create some reports for a dashboard that would be unique each user that views it. In order to do this I would need to add filters that are dynamic to who is viewing the DB. Adding javascript: gs.getUserName() works for the "Creat...

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Create child task based on number of attachments in the email

Hi All,I have a requirement where I need to create child tasks on a record, based on the number of attachments in an email.Eg-So if the email has 4 attachments, the parent record should have 4 child tasks.Any inputs on how this can be done. thanks!

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How to create Minor Change Request in ServiceNow through GIT ?

Good afternoon.!We have a new requirement. How to create Minor Change Request in ServiceNow through GIT ? (Also, when it gets created, it should get auto-approved?)Please help.  Also, if this is not possible, please provide the other alternatives.@An...

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If @mention is used in an Interaction, the standard @mention notification is not tokens

When we use the @mention in an interaction record, the notification is completely blank. It has verbiage and the link to the record if we use @MENTION in HR case records, incidents, etc. Help!

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Link To Destination/Event Mapping Opening Multiple Tabs

Hello again. I am working on a workspace for a few executives in our organization. In the body of the home page, I have a list that contains reference fields. The users will need to click on the reference links to view the record and act on it. I am ...

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Provider Notification not Delivering to Recipients through Virtual Agent Chat

Hi Community,The requirement is to send a provider chat notification that's triggered by an event, which itself is being triggered within a subflow. I have content and an action linked to the notification.  I'm sending to recipients in event parm 2: ...

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What strategies have your organization adopted to train your user community?

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problem with work flow it is published and not getting checked out

Hi All, I am having one workflow which is in published state and is not getting checked out. I am trying to delete workflow version which is published but what that causing it delete complete work flow and I am trying another way making other version...

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Deeplink that works for users with and without now mobile?

Hi,Is there a way to have a deeplink that will redirect to now mobile if the user has the app or just open in the browser if the user doesn't have the app? Currently I have a deeplink that works correctly if now mobile is downloaded but if its not it...

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• zurich release

Due date field on approval table is populating created date

Hi Team , due date field on approval table  is populating created date , due to which  it is showing Overdue immediately after approval creation, how can we fix it . Can someone help me on this. Thanks,  

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can you create crews for contractors?

anyone know if you can create crews for contractors (wm_ext_agent) if using contractor management?i am not able to do it in my PDI- logged in with wm_dispatcher, can create crews but only select wm_agent, not wm_ext_agent- logged in with wm_manager, ...

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Make visible variable which is outside of var set

Hello guys,  I got stuck with the catalog client script. I have var set with specific variable 1 which i want to be shown on catalog item.However visiblity of this variable depends on select box which is in var set 2. UI policy in catalog item didnt ...

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