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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Summit Washington DC Hosted by HollyHorton 22 Sep–23 Sep, 2025 05:30 AM PDT Event Details Online ServiceNow Summit Washington DC Hosted by HollyHorton 22 Sep–23 Sep, 2025 05:30 AM PDT Event Details Online Join us in Washington DC! Put AI to Work Summit, September 22nd-23rd Hosted by Alex Russo 22 Sep–23 Sep, 2025 06:00 AM PDT Event Details Online Learning Lab: Boost Productivity with Employee Service Delivery and Agentic AI Hosted by Sandra Robles 22 Sep, 2025 06:00 AM PDT Event Details Online Live on ServiceNow: [EMEA] What's new in Zurich for Digital End-User Experience (DEX) Hosted by Lolita Honkpo 23 Sep, 2025 02:00 AM PDT Event Details Online Live on ServiceNow: [EMEA] What's new in Zurich for Digital End-User Experience (DEX) Hosted by Lolita Honkpo 23 Sep, 2025 02:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

ATF : Problem Task must be visible

The requirement is : When I submit the Problem ticket.Problem Task "RCA" must be visible and it's priority must be same as "Problem"  ticket.  How this field check can be done?End date is :24 days from now--How this check can be achieved? Can someone...

  • Question

Health Log Analytics - Quick Start Guide

Welcome to ServiceNow® Health Log Analytics   Quick Start Guide    If you’re just starting your predictive AIOps journey using Health Log Analytics (HLA), then you’ve come to the right place. This guide will help you get up to speed on activating and...

  • Article
  • AIOps
  • health log analytics
  • hla

TNI Documentation Enhancements - Zurich Release

Hi Community,   We’re excited to share the latest Telecommunications Network Inventory (TNI) documentation updates, now live with the Zurich release. In addition to new feature enhancements, we’ve restructured the change model topics to bring greater...

  • Article

Email Forwarding to ServiceNow Incident

Hi Everyone, I would like to set it up so that when a certain email address receives a message, it forwards to my ServiceNow instance and creates an incident. How do I make that happen? Patrick

  • Question

Manual Approval - Without Updating Flow Designer

Hi Community Members,  Kindly, help me solve below scenario: Scenario: We have an RITM/ Change where approvals have already been triggered for certain people. Now,  we want to add additional approvers  or update existing  approvers. Solution: 1. I tr...

  • Question
  • Architect

Knowledge Article Translation

How to show knowledge article in default English language to logged in user if translated version of knowledge article is not present in user's preferred language?Tried to set system property 'glide.knowman.search.default_language' but still it is no...

  • Question

how to add a link on portal header

Hello, I would like to add a link in employee center header menu next to (my requests, approval ) see attached photo.could you please help me do that ?  thank you

  • Question

Chart interaction apply as filter option filters incorrect data

Recently, I've got my dashboard upgraded from "Classic" to "Platform Analytics" version and this is massive change. When investigation, I saw my dashboard which has charts with chart options "apply as filter" don't apply correct filter into list - si...

  • Question

Future product roadmap

Hi! Is the roadmap for future releases published somewhere? I know it's normally shown in the product sessions on Knowledge, but didn't have the possibility to attend 2025.  Brs Tanja

  • Question

Unale to approve the requests via service portal

Hi,User is not able to approve the requests from service portal even though manager check box is ticked in user records. could you please help me on this. Thanks,Nandini

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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