ServiceNow Community

Unable to hide a topic in the Employee Center Taxonomy

Hi, In the Employee Center, I’m trying to hide one of the topics (the dropdown item under the main header), but it continues to appear. (See the screenshot below.) Is there another place I need to configure in order to hide this child topic?

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Resolved! When I tried integrating microsoft teams and employee center I'm getting eesp instead in the tab

Hi I followed the instructions in Enable Employee Center in Microsoft Teams! (Part1 of 2). Have the account as admin for MS and Servicenow for integration. Download plugin Microsoft Integration core. Installed MS Teams in Azure Apps. Authorize Notifi...

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Advance Ref Qual

how i merge two filters in advance ref qual

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Brand new CMDB but only want Discovery to populate computers, servers, printers, routers & switches

I am starting with a clean CMDB; all empty tables. Anyone know how to make passive Discovery only create CIs for computers, servers, printers, routers & switches? I see IRE Data Source Rules and also Reconciliation Rules, but it appears I would nee...

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Two ServiceNow Profiles - Corporate and Personal

For certifications, how to apply the personal profile certifications (CSA / CAD, etc..) to business profile pre-requisite course certifications?

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Reference field Record preview problem - slow in SOW

Repost from Inc Mngt forum -- didn't get any response there.I have noticed that the record preview for the "caller" reference field in my instance is not loading right away or sometimes not at all, in SOW. I thought that it might be a client script o...

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Any experience integrating Medepay devices with ITOM?

We are being asked to add our Medepay devices to ITOM for tracking and monitoring. Is anyone pulling those devices into the CMDB? If so, how are you discovering those devices? Or is it a manual import? Thanks for any guidance or recommendations!

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failed to install pattern designer

failed to install pattern designer on a zurich instance PDI andfailed to install servcenow integration installer on a zurich instance PDI

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Problem to install file discovery

Problem to install file discovery on a Zurich instance PDI. Some help ?

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How to Modify this filter in UI Builder.

Open an Interaction in SOW, then go to Record information and click Recent tasks. It shows a View all button. If you click View all, it only shows data from the last 7 days, and we want to change this to 30 days. Where can we change that query to 30 ...

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Rubrik Integration Error – “Session contains no certificates – Untrusted”

Hi everyone,I’m working on integrating ServiceNow with Rubrik using the Service Graph Connector. The MID Server is online and validated, but the connection test continues to fail with the following error: The current operation ended in state: ERROR....

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2026 Grand Rapids SNUG - Call for Speakers & Hosts!

Hello SNUG Members! We are excited to be planning the next Grand Rapids SNUG in March 2026 and are looking for customers who want to host or present! You can reach out to me by replying to this blog or email me at karen.canavan@servicenow.com. ...

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How Do I Get Started Building on ServiceNow? (ServiceNow Foundations #2)

Watch ServiceNow Foundations video series First Step: Get a Personal Developer Instance If you're just getting started with ServiceNow, the best place to begin is with a Personal Developer Instance (PDI). This isn't where you build production app...

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What is ServiceNow & Where Do I Fit? (ServiceNow Foundations #1)

Watch ServiceNow Foundations video series What Is ServiceNow? A Practical Breakdown for Developers and Creators If you’ve been around enterprise software, chances are you’ve heard of ServiceNow. But the question “What is ServiceNow?” can be surprisi...

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ServiceNow API connection to Azure Synapse Analytics

Hi all, Im looking for some advice please. We are trying to connect our ServiceNow instance with Azure Synapse Analytics. We have created a user within the SN instance and added the following roles: personalize_dictionaryitilrest_api_explorer_ _ _ _ ...

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