When I tried integrating microsoft teams and employee center I'm getting eesp instead in the tab

Jaime Daniel Co
Tera Contributor

Hi I followed the instructions in Enable Employee Center in Microsoft Teams! (Part1 of 2). Have the account as admin for MS and Servicenow for integration. Download plugin Microsoft Integration core. Installed MS Teams in Azure Apps. Authorize Notification and SSO. Downloaded the manifest. Removed the bot since our requirement is just the employee portal to appear in the tab. So the problem is it is redirecting to /eesp portal instead of /esc. Am I missing a setting? We also have Employee Center.

Here is our manifest.

 

{

  "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.19/MicrosoftTeams.schema.json",

  "version": "7.1.6",

  "manifestVersion": "1.19",

  "id": "16b513c6-2654-49ac-be44-433542581c0a",

  "name": {

    "short": "My Hub",

    "full": ""

  },

  "developer": {

    "name": "ME",

    "mpnId": "",

    "websiteUrl": "https://ourinstance.service-now.com/navpage.do",

    "privacyUrl": "https://www.ourinstance.com/en/privacy",

    "termsOfUseUrl": "https://www.ourinstance.com/en/termsofuse"

  },

  "description": {

    "short": "ServiceNow App URL",

    "full": "ServiceNow App URL"

  },

  "icons": {

    "outline": "outline.png",

    "color": "color.png"

  },

  "accentColor": "#FFFFFF",

  "staticTabs": [

    {

      "entityId": "com.snc.sn_now_ms_teams.tab",

      "name": "Employee Center",

      "contentUrl": "https://teamsproxy.service-now.com/sn_now_azure_proxy_login.do?tenant={tid}&userPrincipalName={upn}",

      "websiteUrl": "https://ourinstance.service-now.com/esc",

      "scopes": [

        "personal"

      ],

      "context": [

        "personalTab"

      ]

    },

    {

      "entityId": "about",

      "scopes": [

        "personal"

      ]

    }

  ],

  "validDomains": [

    "teamsproxy.service-now.com",

    "ourinstance.service-now.com"

  ],

  "webApplicationInfo": {

    "id": "598b466c-33f9-4290-80cb-99902b487cf9",

    "resource": "api://teamsproxy.service-now.com/598b466c-33f9-4290-80cb-99902b487cf9"

  }

}

1 ACCEPTED SOLUTION

Abhay Kumar1
Giga Sage

@Jaime Daniel Co you have to set default portal properties with a value of portal id you would like to show on teams.

View solution in original post

5 REPLIES 5

lulu773
Tera Contributor

same here

RodrigoE
Tera Contributor

Have you found the solution?

RodrigoE
Tera Contributor

Have you found the solution?

Abhay Kumar1
Giga Sage

@Jaime Daniel Co you have to set default portal properties with a value of portal id you would like to show on teams.