Auto update the department and email ID.

Auto field update based on the caller ID. It was working fine before but i am not what went wrong it is not working now.Please someone help. Client Script:function onChange(control, oldValue, newValue, isLoading, isTemplate) {    if (isLoading || new...

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Employee Details Expanded Card

I am working on Manager Hub and wanted to include details on Employee Details expanded contact card. I only have the options Location, Contact and Status. How can I add more fields from Employee Profile table onto this card? 

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How can we create a filter in report/dashboard according to the month

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Replace OOTB Virtual Agent widget for a custom one.

Hi,I was checking my portal and I want to know where I can replace the Virtual Agent widget that appears in the Employee Center for a custom one that I have created.I didn't see any relation or any mention the ootb widget when I was checking the Port...

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Measuring matters: A KPI North-Star and Platform teams ServiceNow AI

Measuring Matters: Build Your ServiceNow AI Platform KPI North StarServiceNow AI platform teams thrive when velocity, stability, and continuous improvement align under a single North Star KPI dashboard. This guide walks you through creating one using...

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ACL issue on new table

I created a custom table.One of these fields is a reference field on a catalog item.When a non-admin tries to submit the form, the reference field shows 'no matches found'.I have created a read ACL and added the itil role, but the result is the same ...

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Vibe Admin

Vibe Coding is text to code.What about Vibe Admin: text to admin?Think about it: how much of your day as a ServiceNow admin is spent navigating lists, setting filters, clicking through modules, just to answer a simple question or update a few records...

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How to map checkbox variables from a Record Producer to an Incident record?

Hi Community,I have a Record Producer that contains multiple checkbox variables.When the Record Producer is submitted, an Incident record is created.I want to understand how checkbox selections from the Record Producer can be mapped to the Incident r...

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In the software asset management workspace , In the success portal in the overview tab:

In the software asset management workspace , In the success portal in the overview tab: Projected savings dashboard widget is showing no data available.How can i see the data?And How can i check is that is there or not?Any schduled job needs to be ru...

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How to hide specific related list items of L2 Menu in Project Workspace

Hi ,Could you please help me understand how to hide specific related list items—such as Sub Projects, Requirements, and Cost Plans—only on the newly added L2 menu called Deal Details from the Project workspace.

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Record Producer

Scenario: Create a Record Producer named 'Visitor Access Request' that creates a record in theIncident table.Tasks• 1. Create the Record Producer on the Incident table.• 2. Add variables: Visitor Name, Visit Date, Reason for Visit.• 3. Map variables ...

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'Set Catalog Variables' action not available in Flow Designer

What is the trick for getting this action to become available? I thought it was in one of the spokes but I can't find it. Thx!

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Email notification on record deletion from a custom table

Greetings, people.Question:Is it possible to trigger an email notification when a record is deleted from a table in ServiceNow?Use case:The table in question is a custom table, and all records are created manually. Whenever a record is deleted, I wan...

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• Incident Management

Is there a way to export .mpp files from servicenow, I'm only getting xml files to open MS Project

Is there a way to export .mpp files from servicenow, I'm only getting xml files to open in MS ProjectI see this knowledge article, but the client wants the ability to get an mpp file since the current workaround is increasing extra steps for project ...

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Want to delete my servicenow account

I would like to permanently delete my ServiceNow Developer accountand all associated personal developer instances.Email ID: <akash.ae.singh@gmail.com>

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