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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Pro Dev Academy Hosted by Abigail Lavadia 11 Feb, 2026 11:00 AM PST Event Details Online Tribal Nations -Webinar Series: Maximizing Stewardship-Knowing What You Own Through IT Visibility... Hosted by Mayleen Fitzcha 11 Feb, 2026 11:00 AM PST Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 12 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Knowledge Center Article Optimization Hosted by Abigail Lavadia 12 Feb, 2026 09:00 AM PST Event Details Online SNUG Techワークショップシリーズ2026 Hosted by Manarobot 17 Feb, 2026 12:30 AM PST Event Details Online ServiceNow Exchange: Software Asset Management Office Hours Hosted by Abigail Lavadia 17 Feb, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Regarding population of due date

Hello,I have a requirement where when a catalog item is submitted it is stored as a request in a table.So we have a variable named due date where it stores the date when the request is created.But now i have a requirement that due date should be popu...

  • Question

Duplicate rejection comments

duplicate Reason for rejection comments are being logged in HR cases.In Production, the same “Reason for rejection” comment appears twice under Additional comments within seconds of each other.I also checked the sys_journal_field records for a few af...

  • Question

Show a text field when a list collector no matches found

I have variable, that is type list_collector on the alm_asset table. Should the list_collector return 'no matches found' I want to display and un-hide a single line text field. How would do that?In my list_collector, I have a reference qualifier appl...

  • Question

Business rule not working on Software Catalogs

Hello, I created a business rule to run async, insert on the Software Catalog table. The goal is to auto-set the assigned topics, catalogs and categories on new software catalogs.(function executeRule(current, previous /* null */ ) { var TECHNICA...

  • Question

Red Hat Linux BYOL

Hi All,Zurich release:We have per socket entitlement for RHEL Server and also RHEL Virtual Data Center.We also have Linux servers being discovered in Google Cloud that have Cloud License Type BYOL. These servers are correctly listed in the key values...

  • Question

is using getUser().hasRoles() good form?

Hello,I've recently been digging into ACLs on our instance and I found a Read ACL on the sys_user table for user.* It current applies to anyone that meets the following conditions:if (gs.getUserID() == current.sys_id || gs.getUser().hasRoles()) ...

  • Question

Translated articles

Hi all, I need a help to understand the below scenario : Translated versions (Attached screenshot for reference) in service now are separate articles in different languages that contain the same content (e.g., one English main copy and others in diff...

  • Question

Bounce Email Dashboard

Do we have a way to create a dashboard for bounced emails so we can retrieve the email addresses? I checked the available options, but I’m not able to create one using the sys_blocked_email_address or sys_blocked_email_address_log tables. I do see th...

  • Question

Facing Issues while trying to integrate DPR with GitHub

Hi All, I am trying to integrate ServiceNow DPR with GitHub as per documentation Onboard GitHub using Workspace • Zurich IT Service Management • Docs | ServiceNow . In the Tool Setup page i am getting below error as below.  Alert level: Critical.Tool...

  • Question

SLA Issue for Re Opened Tasks

This is to resolve an issue with the SLA state for re-opened tasks in our assignment group(APP-GBL-COE Matrix SCM TMS FSS) and possibly other assignment groups as well. We observed that when a task is reopened, the state of the task defaults to Work ...

  • Question

Resolved! How does this dynamic annotation work?

Hello, This relates to the change_request form. On my Paris developer instance, I can see there is an annotation that has this text: ${new ChangeRequestDateMessage(current).getDateMsg()}     Which is rendered as follows:     I was unable to find an...

  • Question
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