ServiceNow Community

CVIT Bulk Edit

Hello,Is there a suggested workflow/practice for bulk editing Container Vulnerable Items? There is a "Bulk Edit" feature for host VITs in Vulnerability Response, however I don't see one in CVR, nor do I see any documentation on the subject. We are ...

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Container Vulnerability Response
Security Operations

Quick Start Guide for Resource Management

Resource Management in SPM Please subscribe to this blog for up-to-date information on Resource Management Workspace Latest Updates (August 2025) Check out the on-demand section on Community to review recent Resource Management Workspace ser...

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Resource Management
Strategic Portfolio Management

Linux Discovery

Regarding Linux Scan, does anyone have an exhaustive list of the commands that are launched by Service now during the scan ? We are seeking to restrict at the right level the permission of the account servicenow that has full root access with no rest...

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cmdb health

Does the compliance metric evaluate the same number of CIs as completeness and correctness? my dashboard evaluates the same numbers when it comes to completeness and correctness metric but not compliance.

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Duplicates record creating in the "sys_user_has_Role"

Hello @all We created a sandbox environment and cloned it from PROD. However, we noticed an issue: Users which are added to a group, the roles associated with that group are not being assigned to the user. If we remove and re-add the user manually, t...

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Not Allow Special Characters in the attachment type variable in the Service Catalog

Hi Team,Can we restrict special characters (% $ @ ( ) & < > ' ") in the attachment type variable?@Ankur Bawiskar

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Project open vs closed report

Hello All,Looking for help to build a bar chart report in ServiceNow that shows the count of projects created vs. closed, grouped by different time intervals (Week, Month, Quarter, Year), using the Created Date and Actual End Date fields from the P...

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State and Substate fields are being updated to their previously set values by the system

Hi Everyone,State and Substate field values of asset records are being updated to their previously set values by the system, same with Install status and sub status of their associated CI records even though there are no updates made on the records f...

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How to make attachments mandatory on Remote Record Producers through the service bridge?

Hello all! I am new to using the service bridge and remote record producers and have been trying to make the remote record producer force mandatory attachments but have no luck. The field for making attachments mandatory is hidden on the provider f...

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Do the Following Untill action in Flow Designer is not working as Expected

Hi Everyone,I have defined a Do the following until action in a flow where it runs until catalog task state is false. Inside the loop there is Wait for condition loop, catalog task state is false (with Timeout enabled for 24 hrs).So even if the Until...

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Automatic Employee Profile Creation does not trigger Business Rules

Hi!We have been trying to automate more and more of our SPM, and we have come across a few issues. Currently we have tried to automatically set the employee_type for all created employee profiles to Internal. A simple business rule was created, that ...

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Instance Banner Logo is not getting updated

Hi all,I was trying to update my instance logo by uploading the System Configuration Banner UI16 column but he logo is not getting reflected on the navbar.Even I have tries to upload the Image and then add it to system properties>system, it also didn...

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Employee Center: Need Search function to refresh and use new search words when changed

Currently when using the Search function, you will type in a word and it will search, if you attempt to type in a new word and press enter it will not update the search with the new word.I found out that the search function works fine for this -https...

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CSR decoder script giving - Error: \"GlideAjax\" is not defined.,Detail: \"GlideAjax\" is not define

Hello, I am trying to figure out a script that could decode the CSR values like CN, SAN, Key Size, Key Type, O, OU, S, C, etc. from the data entered in the service catalogue form. I tried referring Solved: Decode CSR (Certificate Sign Request) - Serv...

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Exam Voucher and Test Prep

I would like to know if there are any free vouchers available for the CSA exam. I am currently studying for the exam with great difficulty, a lack of test prep, nowhere to prepare properly. I was advised strongly not to look at ANYTHING outside Servi...

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