ServiceNow Community

How to get Styled Content & Content Experience widget visible on public page

Hi, I have setup a public page that is visible on the ARC portal. I put 3 standard widgets in it. Announcement, Styled Content and Content Experience. In all three content widgets, there is content published in it.. for audience "Public Users". Now,...

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In the Flow the users are getting this error

Hi Team, The requested flow operation was prohibited by security rules.

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Anonymous Report Center (ARC)

Anonymous Report Center (ARC) What is ARC? Employees can submit sensitive complaints or misconduct cases anonymously using the Anonymous Report Center (ARC) portal. Your employees can use the ARC to: Submit a complaint without disclosing their identi...

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Employee Service Center

Employee Document Management - Bulk Import

We are exploring the use of Employee Document Management and the Bulk Import capability from a Local Directory (not Cloud) and have some questions for the Community. 1. Can the files to be imported for each Employee be stored in a folder for each emp...

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Employee Document Management

Modeling Concept of an MPLS Layer 3 VPN Service in TNI with the ‘Network Service Instance’ class

The Purpose of this Article (what’s in the article and what’s not) What this covers: Concept for modeling L3VPN in TNI. The three-layer NSI pattern (global service > VRF > Network Service Endpoint). How NSIs sit on top of infrastructure CIs. implemen...

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ECC Queue without MID server?

Is it possible to use ECC Queue without MID server?

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Employee Center - AI Search - Show Quick Links in Employee Center AI Search Results

Introduction Employee Center Product has faceted search widget OOB which renders content from AI search source attached to Employee Center Service Portal. OOB AI search configuration works great with usual AI search souces e.g Service Catalog, KB...

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Track usage of Platform Analytics dashboard

Hi,How we can track usage of Platform Analytics dashboards.We want to see, who all are the users are using dashboard's of Platform Analytics.Where we can get this information? Thanks.

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adding tier 1 and tier 2

where do i add the tier 1 and 2 in servicenow HRSD so i can leverage OOB dashboardsis this done on Recrod producers or on assignment groups?

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Agent Workspace
UI Framework Next Experience

Resolved! How to update the owner of a VTB

I tried some of the solution proposed here but it didn't work. In the VTB table the field owner is blocked by ServiceNow Security. This solution is not possible.Is out there another solution for this issue. Why the ownership of a VTB we are not able ...

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Resolved! Need help to combine 2 arrays if one of them is empty or variable being used in array does not exist

I have a variable set attached to 1 catalog item and there is flow designer that is integrated with othe 3rd party for 2 catalog items. i have variable which might have value for that variable set sometime but sometime it might be empty. so the code ...

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Automate change request with change tasks creation for monthly patching activities

required help @Vasantharajan N @Ankur Bawiskar @Voona Rohila @WillieW @RaghavSh As I need to automate the standard change request creation every 2nd Friday of the month for the change templates that I have with me along with that change tasks also n...

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meta field on record producer does not wokr

Hi,Im using the esc portal. I creaed a record producer and im trying to use the field 'meta' in order to help the user to find the catalog item when searching in the portal but im not getting any result.What am I doing wrong?

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Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know

From December 15, 2025, to June 30, 2026, the CIS – Data Foundations exam will be offered free of cost for the first attempt.This removes the biggest concern many professionals had — the cost. If you already purchased the exam earlier, you can: Rais...

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Changing of Software Model Display Name in SAM Pro

Wanted to change the display name of Software Model name to make it user friendly and make it available in Software Catalogue. Default name is Publisher+ Product+ Edition+ Version. And, planning to customize it to Publisher+ Product Only. Can't use ...

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