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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.
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Export to PDF option not available for Non-admin user on form

Hello Everyone,We have a custom table for an application where on the form view the non-admin user is not able to export the record in PDF Format. As an admin, I have the accessDoes anyone know what could be the possible reasons?

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Resolved! How to pass parameters to a script include through a business rule

Hi, I apologize if this has been asked before, but I couldn't find anything that was very helpful. I have a business rule that runs on a custom user table (which is used to identify approval routings) where if a user is replaced, it updates any open ...

  • Question

Servicenow Certification

Hi ,  I am planning to take a Servicenow CSA . The exam cost shows as $300 but when attempt to pa it shows an additional 54$ making a total of 354$ . I am taking from Bangalore . Which of this is correct ?

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Resolved! Create new change page

Hi,Does someone know from there is page is configured from ? Change->New-> Create new change request page 

  • Question

IRM - Issue Management

Hi Community — I am looking for an IRM Issue Management implementation guide, as well as information on OOTB issue fields, configurations, and notifications. Please guide me.

  • Question

3-Strike Rule for Incident Closure – Business Hours Based

We have a client requirement to implement a 3-Strike rule for incidents moved to On Hold – Awaiting Caller. RequirementWhen an incident is updated to On Hold – Awaiting Caller to request additional information or closure confirmation:Strike 1 – Appli...

  • Question

Need Help Displaying External Link Under Topic Menu

Hi,I created a content item and set it as an external link, but instead of showing under the topic menu dropdown, it appears as a regular catalog item. How can I make the link appear in the topic dropdown instead? Current look this is how I want it t...

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Not able to select agents group in dispatcher workspace

Hi Community,I am not able to select agents in dispatcher workspace though I have associated agents group and dispatcher group with suitable "type" field including with correct location for the group. So, what may be the issue, why am I not able to s...

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View keeps changing to "Self-Service"

I have a user that keeps getting their "View" settings changed on them. They want it to stay on "Default View" but it keeps going to "Self-Service" view. They mostly see this on different ticket types. I checked our Business Rules, Modules, and View ...

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  • User Interface (UI)
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