Model category is getting autoset when we create a Software model

Sathwik1
Tera Guru

Model category is getting set automatically when we create a record in the software model table .. similarly for product model.

 

Where these conditions are define to autoset?

1 REPLY 1

Tanushree Maiti
Kilo Patron

Hi @Sathwik1 

 

As per  KB0724180 Model categories field on a CMDB product model always get auto-populated with a model cate... , It is expected Behaviour.

 

There is a OOB BR named "Update model category" in place.

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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