We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

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Fresh from the Australia Release, join us for our 3rd event of 2026, LIVE and in-person at Level 48, in the ServiceNow office in Sydney. It's time to reconnect with fellow ServiceNow enthusiasts, enjoy insightful talks, and savour some delicious food...
For our 2nd most 'fair dinkum' event of 2026, LIVE and in-person at Level 48, in the ServiceNow office in Sydney. It's time to reconnect with fellow ServiceNow enthusiasts, enjoy insightful talks, and savour some delicious food and drinks.     We’ll ...
For our first event of 2026, LIVE and in-person at Level 48, in the ServiceNow office in Sydney. It's time to reconnect with fellow ServiceNow enthusiasts, enjoy insightful talks, and savour some delicious food and drinks.     Register : https://sseg...
Following on from the great work to bring a custom Now Assist skill to review the quality of articles, in provides an option to replace the more subjective Article Quality Index (AQI) checklist approach on Knowledge Articles.   From this UI action, I...
Using the DPM Admin centre, you can map KPI groups to ensure they are collected the next time the Analytics job runs.   To reduce administrator overhead both at install time of DPM plugins and as the CSDM changes, a Daily scheduled job automatically ...