Understanding Field Styling in ServiceNow: Forms vs Lists

Field styling in ServiceNow is often misunderstood because there are two very different approaches that people refer to as “field styling”: Form-level styling using Client Scripts (DOM-based) List-level Field Styling using UI Styles & Field Styles ...

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• Best Practices
• Script Debugger
• User Interface (UI)

~456 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   I started my ServiceNow journey back in late 2016 and was immediately blown away by the ServiceNow community. The amount of knowledge sharing, free informati...

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Custom Currency conversion rates

Hi Fellas, I have a requirement that is I want to Add conversion rates using a custom rate table.I followed the following article however on the last step I am unable to find the system property it has mentioned. So, I created a new system property a...

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HR Service in Transfer case

Hi Community,On HR Agent workspace we have a Transfer case button. When we click on that , we will get a dialog box having several fields one of them is HR Service.Any idea from where the dropdown value is coming in that list ?NOTE : I already have c...

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MAJOR INCIDENT

Hello,I installed the MIM plugin .I added the major_incident_manager role to the admin .I proposed an incident as major incident and I navigated to Major Incident->Candidates ,then the incident can be accepted and rejected by the major_incident_manag...

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I want to apply the Now Assist Skill Kit only to specific knowledge bases.

Dear ExpertsI want to apply the Now Assist Skill Kit only to specific knowledge basesI am creating a Now Assist Skill Kit.I dislike consuming a large number of assists, so I want to target only specific knowledge bases with the Now Assist Skill Kit. ...

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February Speed Networking (EMEA-Friendly Time)

We invite you to join us for our bi-monthly First-Tuesday Speed Networking event, where the ServiceNow University Community members globally can network with fellow learners and professionals! Meet other learners from many different industries and ca...

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Things Every ServiceNow Developer Must Know : Part 2

Things Every ServiceNow Developer Must Know : Part 2 1) Inherited field (checkbox) in a Client Script configuration :determines whether the script runs on the specified table and all of its descendant tables that extend it. How the Inherited Field Wo...

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Things Every ServiceNow Developer Must Know

 Things Every ServiceNow Developer Must Know : 1)gr.setUseEngines(false) : It prevents workflows, business rules, data policies, and email notifications from firing for the current GlideRecord action (insert, update, delete).ServiceNow GlideRecord AP...

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INC0000055 set the Category to Software as shown I cannot access category field to change

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Now Assist Custom Skill Kit Context Menu JSON format

I have a Now Assist skill that, when tested in the Skill Kit test page, returns a plain text response as expected. However, when invoking the same skill via the Now Assist Context Menu in the UI, the response appears as JSON instead of plain text. I ...

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In Incident task table for parent record it should visible affected user how to proceed with this?

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Task 12: Build Query with Non-CMDB Table.

Hello,I also had difficulty in finding solution for theTask 12: Build Query with Non-CMDB Table.But after a lot of changes I made I got the solution for the same.Here is the Solution for this query:Step 1. Navigate to CMDB Query Builder.Step 2. Creat...

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Server Discovery fails with "credential not found"

We are on Xanadu. For discoveries that were previously working, we now see many of these errors in our job logs and discovery dates getting stale. However, when running a Discover now, it works. Also, if I take all the IPs of the failed discoveries, ...

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