Now Assist Custom Skill Kit Context Menu JSON format

[EdmarsonF]

I have a Now Assist skill that, when tested in the Skill Kit test page, returns a plain text response as expected. However, when invoking the same skill via the Now Assist Context Menu in the UI, the response appears as JSON instead of plain text. I need help ensuring the Context Menu renders the generated result as plain text (same as Skill Kit).

[HarshitaN]

Hello, 
To resolve this issue, you need to go to OneExtend Capability Definitions table:-

         1. Find your skill, using the "Name" field.
         2. Under the Postprocessor, add script:-

outputs = JSON.parse(outputs);
var modelOutput = JSON.parse(outputs.result.response).model_output;
outputs.result.response = modelOutput;
return outputs;

         3. Update the record.

Please mark my response as solution accepted and helpful, if this resolved your issue.
Regards, 
H. Negi

[rpriyadarshy]

@EdmarsonF 

The "sys_one_extend_capability_definition" table is part of the Now Assist Skill Kit's underlying data structure. It is one of several tables that may have records automatically generated when creating a new Now Assist Skill Configs record. These records are related to the configuration and management of OneExtend Capabilities within the platform. 

(1) Open the CAPABILITY Record in Table sys_one_extend_capability_definition

Just for your Reference SUMMARIZE SKILL  as an Example

POST Processor Script for Summarize

 (2) ADD a POSTPROCESSOR Script (SERVER SIDE).

=================================================================

// Normalize output to plain text for display

outputs = JSON.parse(outputs);

//If response is a stringified JSON, parse it

try {
if (typeof outputs.result.response === 'string') {
var parsed = JSON.parse(outputs.result.response);
// Prefer model_output if present, else fallback to whole parsed content

if (parsed && parsed.model_output) {
outputs.result.response = parsed.model_output;
} else if (parsed && parsed.output) {
outputs.result.response = parsed.output;
} else {
// If it's plain text already, keep as is; if object, stringify

outputs.result.response = (typeof parsed === 'string') ? parsed : JSON.stringify(parsed);
}
}
} catch (e) {
// If parsing fails, leave response as-is so you can troubleshoot
}

// Ensure the response is a string to render

if (typeof outputs.result.response !== 'string') {
outputs.result.response = String(outputs.result.response || '');
}

return outputs;

=================================================================

(3)  Update the capability record.

Hope This Helps.

Regards

RP