Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

MAJOR INCIDENT

Devika
Tera Expert

Hello,
I installed the MIM plugin .I added the major_incident_manager role to the admin .I proposed an incident as major incident and I navigated to Major Incident->Candidates ,then the incident can be accepted and rejected by the major_incident_manager .I would like to know if any major_incident candidate role is there other than major_incident_manager.

1 ACCEPTED SOLUTION

lpruit2
Mega Sage

Greetings @Devika . I will include a link to some ServiceNow documentation that includes the various Roles that are included when you install and activate the Major Incident Management plugin. I hope this information helps! 

Major Incident Management Components 

View solution in original post

2 REPLIES 2

lpruit2
Mega Sage

Greetings @Devika . I will include a link to some ServiceNow documentation that includes the various Roles that are included when you install and activate the Major Incident Management plugin. I hope this information helps! 

Major Incident Management Components 

Ankur Bawiskar
Tera Patron

@Devika  

I believe that's the only role

You can check docs for more info

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader