MAJOR INCIDENT

Devika
Tera Expert

Hello,
I installed the MIM plugin .I added the major_incident_manager role to the admin .I proposed an incident as major incident and I navigated to Major Incident->Candidates ,then the incident can be accepted and rejected by the major_incident_manager .I would like to know if any major_incident candidate role is there other than major_incident_manager.

1 ACCEPTED SOLUTION

lpruit2
Mega Sage

Greetings @Devika . I will include a link to some ServiceNow documentation that includes the various Roles that are included when you install and activate the Major Incident Management plugin. I hope this information helps! 

Major Incident Management Components 

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2 REPLIES 2

lpruit2
Mega Sage

Greetings @Devika . I will include a link to some ServiceNow documentation that includes the various Roles that are included when you install and activate the Major Incident Management plugin. I hope this information helps! 

Major Incident Management Components 

Ankur Bawiskar
Tera Patron

@Devika  

I believe that's the only role

You can check docs for more info

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader