INC0000055 set the Category to Software as shown I cannot access category field to change

[PoonkodiS]

Hi @BrendaT26789571 

Maybe you don't have a role of write ACL to change the category field on incident table.check the Access control rules 

-Poonkodi

[Its_Azar]

Hi there @BrendaT26789571 

Its an access issue, check if u have write access to inc table.