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What`s New Popular Posts More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Resolved! Platform Analytics Open in New Tab Blocked

We are at the beginning of building out our migration plan from Core UI dashboards and reporting to Platform Analytics and during validation of functionality I have found that when right-clicking a reference within a visualization and selecting to Op...

  • Question

Unable to Fetch MCP Tools When Adding MCP Tool to AI Agent

Hello Community, We are working on a use case where one ServiceNow instance functions as the MCP server and another as the MCP client. On the MCP server instance, we configured both the default QuickStart MCP Server and a custom MCP server through th...

  • Question

How to fix null return value

Hi All,Here I'm returning sysID from script include and calling that in table filler condition, but it is always showing null Script Include : client callable ( Glide AJAX enabled) , All application scopesRoles: publicgetBuisnessUnit: function() { ...

  • Question

How to switch the selected tab in a Tabs component on a UIB workspace page and in a modal

There is a detail in the way that the Seismic framework operates that makes switching the tab using script from within in the UI Builder (UIB) Tabs component a little more subtle than you might expect.  There is also a major change for the Washington...

  • Article
  • Multiple Versions
  • Next Experience Release Updates
  • UI Builder : Next Experience

Cloning Knowledge Center

Has anyone used the knowledge Center yet? it's like a workspace for knowledge users. Here is our challenge: we have Tech knowledge admins and HR Knowledge admins. 1. is it possible to have the lists only show data for the personas who opens up the ce...

  • Question

Resolved! Creating a change request from problem

Hello I am at the stage of "Creating a change request from problem" in the ITSM simulator. When a change request is created from a problem record, the problem record should automatically move to a Pending change state. 1. Add the Problem State choice...

  • Question

Affected Products widget not showing results

On the article view, there are different widgets, one being the Affected Products. I added this widget to our article view. However, when I look at the widget on the article, it doesn't show the Affected Product. I have verified that an Affected Prod...

  • Question

3 Ways to Populate Values in ServiceNow via the URL

One of the most common questions that I see on the ServiceNow community is some variation of "How do I populate values on my form via the URL?" There are many circumstances where you already have values for some fields/variables and you're sending a ...

  • blog
  • Instance Configuration

Rejecting Mark Complete Action in Playbook

Hi community. I am trying to figure out a way to reject the card completion in a playbook after a user clicks the Mark Complete action when the list in the playbook activity has records that are missing data in mandatory fields (exactly like what hap...

  • Question
  • Playbook Experience
  • Workflow Automation

Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Knowledge Center for ServiceNow's Knowledge...

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