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Community activity

Change Management

When I open the change record in native UI and if conflict status = "conflict". it shows : "MessageScheduling conflict detected. Use the Scheduling Assistant to avoid conflicts." If I open the same conditional record in service operation workspace (S...

  • Question
  • Change Management

スクリプト内でNow Assistを呼び出したい

Case[sn_customersevice_case]テーブルのレコード画面にUI Actionで、押すとレコードの内容に適したナレッジを検索して、Knowledge Articleテーブルを参照しているList形式のフィールドに検索してきたナレッジを追加するボタンを作成したいです。スクリプト内でNow Assistを呼び出してナレッジを検索させることはできますか？もしできるなら前提となる製品も合わせて教えてください。

  • Question

attachment size on workspace

Hi i want to display the message as soon as possible whenever an attachment is attached to the case and the combine size of attachments exceed 18mb then i want to show the error message immediately is this possible? 

  • Question

Exam Maintenance Window: Yokohama to Zurich

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   With the Zurich release now on the horizon, the unavoidable Exam Maintenance Window in getting closer. Each new release typically brings questions around exa...

  • blog

error on a published report

Users started receiving error - “Access to this content denied based on report_view ACLs” when opening published incident report link from email. The same users can open the report and underlying records without issue once they are already logged int...

  • Question

Scrum burndown charts

I am managing an Agile project using service now. I would like to know how the burn down charts are getting updated in service now. We update the status of each story depending on the progress daily from ready to in progress, ready for testing. But t...

  • Question
  • Agile Development

How to hide Workspaces tab

HiI would like to hide the "Workspaces" tab at the top of the screen.Please tell me how to set this up.  

  • Question
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