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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Calgary Learning Lab: AI-Powered Security Exposure Management [USEM] Hosted by Megan Le 4 Mar, 2026 09:00 AM PST Event Details Online Putting AI Agents to Work to Increase Employee Productivity | Learning Lab - Calgary Hosted by Sandra Robles 4 Mar, 2026 09:00 AM PST Event Details Online Healthcare User Forum: How St. Jude Revitalized HAM Operations Hosted by Mary Kay Pierso 4 Mar, 2026 11:00 AM PST Event Details Online Healthcare User Forum: How St. Jude Revitalized HAM Operations Hosted by Mary Kay Pierso 4 Mar, 2026 11:00 AM PST Event Details Online ServiceNow Exchange: What's New in the Q4 Store Release for ITOM AIOps (APAC) Hosted by ServiceNow 4 Mar, 2026 06:00 PM PST Event Details Online ServiceNow Government Forum 2026 (formerly Federal Forum) Hosted by HollyHorton 5 Mar, 2026 05:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Response body not generating in the flow

A response body is generating in the flow, so nothing is being passed to next if conditions, which is leading to the flow not executing properly. As error code and status code are generating, I wanted to know, which field is appropriate to use inste...

  • Question
  • Automation center
  • Community - integration hub
  • Integration hub
  • Integration hub imbedded into flow designer
  • Workflow Data Fabric

The Submit button on the Service Portal is not scrolling down on form

Hello,  We have upgraded to San Diego from Quebec within the development instance.  As you can see in the first image that when scrolling down, the submit button is not fixed. In a person developer instance below, you can see that the form is scroll...

  • Question
  • Service Catalog
  • Service Portal

Extra Long Clone Durations

Does anyone know why Clones are now coming in with a duration of 12 or 14 hours when historically they've been in the 4-6 hour duration quote and completion time? I've got some cloning coming up and slating it for 12 hours is a huge window to have to...

  • Question

Setting up Workday SAM Pro Integration

Hi all,Looking for a bit of guidance on setting up the Workday integration with SAM Pro.When creating the integration profile the connection details, SOAP username and SOAP password are prefilled. This looks to be caused by an existing Workday integr...

  • Question
  • SaaS License Management
  • Workday

Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing   Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Today, December 11th 2025, ServiceNow rel...

  • Article
  • Advanced Editing
  • Knowledge Center
  • Knowledge Management
  • tinymce

Resolved! Mailscript for Notification coding help required

Upfront my grasp of Glide and coding in general is rudimentary and working on being more proficient but it's a challenge.  What I am trying to do is display specific variables based on the Approver's ID.  This mail script is called by a notification ...

  • Question

Child Tables Not Visible in Platform Analytics Reports

Hi Everyone, I would really appreciate your help with this. In my PDI instance, Platform Analytics allows me to see all child tables under the Task table and dot-walk to them while adding columns in a report. However, in my dev instance, none of the ...

  • Question

Operational Plans not overriding existing Allocations

As far as I can see, if an operational plan gets created for a user after that user has been given an allocation to do work (eg on a project task), the operational plan does not seem to have the ability to remove or reset existing allocations, force ...

  • Question
  • Project Portfolio Management

Making a checklist available in offline mode

Hello, I have a checklist for fulfillers on incident forms.On Mobile Agent, I added a 'Checklist' tab (Details screen) through Mobile App Builder.When fulfillers turn offline mode on, the checklist becomes greyed out (screenshot attached).I tried to ...

  • Question
  • Mobile Agent
  • mobile app builder
  • Zurich

I’m not able to submit a catalog item request in Workspace

I’m not able to submit a catalog item request in Workspace. When I click the Submit button on the catalog item request page, nothing happens and the page stays the same. Does anyone know what might be missing or causing this? I’m using the OOB Catalo...

  • Question

Resolved! Upgrade instances

Hi All,Good evening! I need to do upgrade to the latest version YOKOHAMA. This is my first upgrade i need to do in my project. Can anyone please suggest me the whole process or any guidance, videos and documentation. It will help me a lot .Please sug...

  • Question

Resolved! Project Workspace Docs accessibility

We just installed the new Project Workspace, and it's really good! I discovered a new Docs section, which allows folks to put project meeting agendas, project charters, and basically anything related to your project directly in your project. It looks...

  • Question

Resolved! Parent/Child Related list record creation

Hello,I created a custom ui action for a related list on our scoped app parent table to create a child task.   However nothing is happening.   What am I missing?  Thanks, Chad 

  • Question
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