ServiceNow Community

clone preserve: System Properties and dealing with System Property versions

Like many customers we have environment specific settings stored in System Properties. These properties are included in Clone Data Preserver rules. Last week we had a problem in one of our non-prods. Turns out it was a result of an intentional chan...

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Vendor Risk Management - Licensing

Hi all, I know VRM is now replaced by TPRM, but I need some information about licensing.I am not looking for prices, just the structure. Indeed I know that TPRM works with "transaction", what about VRM? It still uses this approach or it follows same ...

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Introducing AI Agent Fabric - Enable MCP and A2A for your agentic workflows

AI Agent Fabric AI Agent Fabric enables seamless cross-organizational cooperation for the digital AI Agent workforce. Leverage an ecosystem of agent interoperability with A2A. Equip ServiceNow AI Agents with best-of-breed external tools via MCP, exp...

Article

[GF #1] Completed ArchX | Here's my journey and Ask Me Anything

Today I completed the Architecture Excellence expert program and here’s what I learned. If you consider to take this class, feel free to reach out in the comment section or in DM. Registration at SN UniversityLearn more about ArchX, a must for CTA an...

Question

How to display SAP Transports linked to Changes under a Release

For a Release Management story, we have a requirement where all roles that have access to a Release should be able to view SAP Transports linked to the Changes that are part of that Release.We want to show a list of Changes with their corresponding S...

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Regarding AICTE SERVICENOW CERTIFIED SYSTEM ADMINISTRATOR VIRTUAL INTERNSHIP PROGRAM - COHORT

I got the eligilibity for the CAD voucher at free of cost at the month of april when i completed the internship in AICTE by completeing the course called ServiceNow Administration Fundamentals On Demand but now i want to redeem that voucher it asks m...

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Populate the incident worknotes with the secondry alert description.

Hi Team, I need to populate the secondary alert description field on the incident worknotes, which created by the primary alert.Or Create a related list tab in the incident form for all the secondary alert , Incident creation is valid only for primar...

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Can async business rules trigger business rules on Target Table?

We are currently using an async business rule on a staging table due to circumstances of a database update from an integration. The Staging table pushes the information obtained from the integration into our target table. We have several other table...

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Recalculation of Remediation Target Date when a Risk Rating Changes

GOAL: To reevaluate and reset the Remediation Target Date for a Vulnerable Item if the Risk Rating changes due to the Source Risk Score changing. DETAILS:Qualys Integration with Vulnerability ResponseWe use QDS score from Qualys to set the Risk Score...

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Redirect pages (e.g. links, bookmarks) to an other Service Portal

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Switching over to a different Service Portals, for example because you are introducing a new Service Portal or because you are going to use Employee Center? ...

Article

How to update multiple records in UI Builder

Hi, I am using UI Builder and I have two components List and Button When user selects multiple records from the list as an Input and click the button - I would like to update those selected records with a value in the backend. - I am able to get the ...

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Now Platform App Engine
Scripting and Coding
Team Development

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

It’s here! The air is crisp, and our keyboards are ready. Hacktoberfest is back, and this year is special. CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY! This marks the 9th year that the ServiceNow community has participated in DigitalOcea...

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one Busines rule triggering another.

I have one business rule which is calling a script include inside it and the trigger conditions are After insert Update and few conditions but when it triggers and calls script include to creates incident in third party applications but when it trigg...

Question

Resolved! "OK to close" as a button

Is there a way to create something that does the mailto, but instead of displaying a link, it displays a button? We have begun creating buttons in our notifications and now users want the "OK to close" and "OK to Retire", etc. links to display as but...

Question

SNPI Stories Backlog failed

Hello! Can someone help me with the Now Create course, please? I followed all the steps to create the project: I uploaded the XML, created the themes and epics, created the "SNPI Stories Backlog" and started the sprint, but when I click validate, the...

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